Lisa Diane Mercier
Hartselle,Alabama
Summary
Dedicated and adaptable professional with a Bachelor of Arts in History (cum laude) and over two years of experience as a Substitute Teacher in Morgan County Schools. Proven background in office management, customer service, and organizational operations. Excellent written and verbal communication skills with a strong ability to manage multiple priorities, engage diverse groups, and maintain professionalism in dynamic environments.
Overview
20
20
years of professional experience
Work History
Substitute Teacher
Morgan County Board of Education
Priceville, AL
02.2023 - Current
• Managed classrooms for Middle and High School students across various subjects, implementing lesson plans and maintaining a positive learning environment
• Adapted quickly to different grade levels, teaching styles, and school policies while ensuring student safety and engagement
• Communicated effectively with school staff and administrators to support student needs and academic continuity
• Utilized strong organizational and classroom management skills to handle unexpected situations and diverse student populations
Owner/ Office Manager
M Squared Plumbing
Hartselle
01.2006 - 11.2011
• Directed daily business operations, including receptionist duties, appointment scheduling, bookkeeping, and high-level customer service
• Managed advertising, vendor relationships, material procurement, billing, and tax preparation for a successful local business
• Developed and maintained organized systems for financial records, customer communications, and operational efficiency
• Built strong client relationships through clear communication and responsive problem-solving
Skills
Education
Bachelor of Arts - History
University of Alabama in Huntsville
Huntsville07-2020
Skills
Microsoft Office Suite: Advanced proficiency in Word, PowerPoint, and Outlook; Basic proficiency in Excel
Classroom & Student Management
Verbal and Written Communication
Organization & Time Management
Customer Service & Relationship Building
Scheduling & Administrative Support
Bookkeeping & Basic Financial Management
Adaptability & Problem-Solving
Timeline
Substitute Teacher
Morgan County Board of Education
02.2023 - Current
Owner/ Office Manager
M Squared Plumbing
01.2006 - 11.2011
Bachelor of Arts - History
University of Alabama in Huntsville
HONORS AND AWARDS
Calhoun Community College Dean’s List | Spring 2016 – Spring 2017, UAH Dean’s List | Fall 2017 – Fall 2019, UAH Merit Scholarship | Recipient | August 2017, Phi Alpha Beta | National History Honor Society | April 2019, Phi Alpha Beta | National History Honor Society | Treasurer | Fall 2019, Master of Arts in History | History of Modern American Technology | GPA:4.00 | Fall 2019, Pi Sigma Alpha | National Political Science Honor Society | Spring 2020
PUBLICATIONS
Mercier, Lisa. “George Williamson Crawford.” Encyclopedia of Alabama. Alabama Humanities Alliance. 6 Mar. 2019. Web. 1 Apr. 2022.