Le Luu
Dallas,TX
Summary
Customer-oriented sales professional with 13 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
12
12
years of professional experience
Work History
Artex Interiors Inc
Self-employeed
Dallas, Texas
08.2014 - Current
- Developed project plans, managed budgets, and tracked progress of projects related to interiors.
- Created detailed reports on project status and communicated them to relevant personnel.
- Provided guidance and support to team members throughout the duration of each project.
- Negotiated contracts with vendors for materials needed for interior design projects.
- Analyzed customer feedback data related to previous interior design projects.
- Maintained up-to-date records of all completed interior design tasks.
- Coordinated closely with contractors and suppliers during the installation process.
- Ensured compliance with all applicable laws, regulations, codes, policies, and standards pertaining to interiors-related activities.
- Evaluated vendor bids for products or services required by a given project.
- Maintained electronic inventory of project paperwork, schedules and permits.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Computed purchases and received and processed cash or credit payment.
Nation Wide Insurance
Nation Wide
Carrollton, TX
01.2012 - 07.2014
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Maintained accurate records of all insurance transactions using computer software systems.
- Advised customers on the best ways to minimize risks associated with their assets.
- Generated reports detailing sales activities, client interactions, and progress towards goals.
- Scheduled meetings with prospective clients to discuss available products and services.
- Negotiated contracts between insurers and insured parties in order to obtain favorable terms for both sides.
- Processed payments received from clients promptly according to established procedures.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Responded to customer inquiries and problems to promote great service.
Education
Associate of Science - Global Business
Brookhaven College
Dallas, TX12-2015
Global Business - Global Business
The University of Texas At Dallas
Richardson, TXSkills
- Store Organization
- Customer Assistance
- Team Leadership
- Adaptability and Flexibility
- Multitasking
- Problem-Solving
- Effective Communication
- Relationship Building
- Networking abilities
- Goal Setting
- Product and Service Sales
- Interpersonal Skills
- Order Management
- Teamwork and Collaboration
- Brand Promotion
- Excellent Communication
- Problem-solving abilities
- Documentation And Reporting
- Time Management
- Organization
- Team Collaboration
- Reliable and Responsible
- Information Analysis
Languages
English
Professional
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional
Vietnamese
Professional
Timeline
Artex Interiors Inc
Self-employeed
08.2014 - Current
Nation Wide Insurance
Nation Wide
01.2012 - 07.2014
Associate of Science - Global Business
Brookhaven College
Global Business - Global Business
The University of Texas At Dallas