Lea Antoniou
New Rochelle,NY
Summary
Driven Medical Assistant with a proven track record at Rothman Orthopaedics, enhancing patient satisfaction and streamlining processes. Skilled in phlebotomy and HIPAA compliance, adept at reducing patient anxiety and improving care efficiency. Demonstrates exceptional customer service and adaptability, significantly contributing to team success and patient comfort. Attentive and focused healthcare professional offering hands-on experience in various healthcare environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Rothman Orthopaedics
03.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated clear communication between physicians and patients, explaining complex medical terminology in easily understandable terms.
- Enhanced patient satisfaction through timely and compassionate care, assisting in various orthopedic procedures.
- Exhibited strong organizational skills when managing inventory levels for medical supplies, ensuring that all necessary items were stocked and available when needed.
Lead Medical Assistant
Village Pediatric Group
11.2021 - 03.2023
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Reduced patient anxiety, utilized distraction techniques and age-appropriate communication during medical procedures.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed venipunctures, finger sticks and heel sticks for pediatric patients.
Certified Phlebotomy Technician
CareMount Medical
05.2021 - 11.2021
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Consistently followed facility protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Evaluated and determined the most appropriate venipuncture site to minimize patient discomfort during blood collection procedures.
- Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
- Successfully performed 45+ venipuncture daily
- Provided compassionate care for anxious patients throughout the phlebotomy process, easing fears and creating a positive experience.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Provided instruction on Holter monitor and connected patient to analyzer.
- Enhanced patient care by accurately performing EKG testing.
Education
Bachelor of Science - Nursing
Long Island University
Brooklyn, NY12.2025
Associate of Science -
Westchester Community College
Valhalla, NY05.2022
Certification - Phlebotomy
Northeast Medical Institute
Stamford, CT04.2021
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Direct Patient Care
- Phlebotomy
- CPR
- Adaptable
Timeline
Medical Assistant
Rothman Orthopaedics
03.2023 - Current
Lead Medical Assistant
Village Pediatric Group
11.2021 - 03.2023
Certified Phlebotomy Technician
CareMount Medical
05.2021 - 11.2021
Bachelor of Science - Nursing
Long Island University
Associate of Science -
Westchester Community College
Certification - Phlebotomy
Northeast Medical Institute
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