Summary
Overview
Work History
Education
Skills
Timeline
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Lea Martin

Galt,CA

Summary

Thorough Dental Assistant Student soon to be Extern with accurate xray taking, radiation safety knowledge, knowledge of dental instruments, and maintaining dental equipment. Outstanding customer and personal service skills. Highly adaptable with great problem-solving skills. I am reliable, responsible, and eager to work.

Overview

10
10
years of professional experience

Work History

Customer Service Associate

Chick-fil-A
02.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Deli Clerk

Safeway
02.2021 - 12.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Learned other teammates' work tasks to train as backup.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared salads, soups and sandwiches for customers.

Student Office Aide

Florin High School
08.2019 - 03.2020
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.

Babysitter

Family And Family Friends
01.2014 - 12.2014
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Monitored children's play activities to verify safety.
  • Established and maintained safe play environment for children.

Education

In Progress - Dental Assisting

Carrington College California - Sacramento
Sacramento, CA
09.2023

Skills

  • Customer Service and Assistance
  • Infection Control Policies
  • X-Ray Development
  • Equipment and Instrument Sterilization
  • Safe Work Practices
  • Restorative Procedures
  • Taking X-Rays
  • Impression Taking
  • Coronal Polishing
  • Sealant Application
  • Postoperative Care Instructions
  • Disinfection and Sterilization
  • Radiation Protection
  • Oral Evaluations

Timeline

Customer Service Associate

Chick-fil-A
02.2023 - Current

Deli Clerk

Safeway
02.2021 - 12.2022

Student Office Aide

Florin High School
08.2019 - 03.2020

Babysitter

Family And Family Friends
01.2014 - 12.2014

In Progress - Dental Assisting

Carrington College California - Sacramento

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Lea Martin