Le'a Thomas
NV
Summary
Recognized for adaptability and proactive approach in delivering effective solutions. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives.
Overview
3
3
years of professional experience
Work History
Occupancy Specialist
Southern Nevada Regional Housing Authority
08.2023 - Current
- Performs annual, interim re-certification to update the family's income, asset, and familial status receiving subsidized housing
- Ensured compliance with housing regulations and policies through thorough review and verification of applicant documentation.
- Provided support during audits, preparing necessary documentation and demonstrating adherence to relevant housing regulations.
Receptionist
The Lexi Boutique
02.2022 - 05.2023
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Confirmed important personal and payment information for compliance with security and payment card industry standards
- Maintained confidentiality of sensitive data to protect customer and business information
Dispatcher
Luxury Limousines
10.2021 - 01.2022
- Maintained updated and detailed records of calls in physical and electronic databases
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards
- Directed dispatching, routing, and tracking of 16 fleet vehicles
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Education
Cosmetology License - Cosmetology Education
Marinello Beauty School
Concord, CAHigh School Diploma -
Olympic High School
Concord, CASkills
- Yardi
- RentCafe/ AutoClerk
- Telephone Etiquette
- Administrative Support
- Fair Housing Regulations
- High Level Data Entry Skills
- Enterprise Income Verification (EIV) System
Timeline
Occupancy Specialist
Southern Nevada Regional Housing Authority
08.2023 - Current
Receptionist
The Lexi Boutique
02.2022 - 05.2023
Dispatcher
Luxury Limousines
10.2021 - 01.2022
Cosmetology License - Cosmetology Education
Marinello Beauty School
High School Diploma -
Olympic High School
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