Highly skilled and accomplished covering Section 8 Housing, Tax Credit and Market Rate properties with bottom-line accountability for maintenance, repairs, renting, and policies/procedures.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Occupancy Specialist II/Leasing Agent
Winn Companies
Waterbury, C.T
03.2022 - Current
Lease apartments, move-ins with HUD and Tax Credit for 400 units.
Administer all aspects of the Section 8 Program—from applicant to tenancy—ensuring recertifications, software updates, HUD and Tax Credit changes, and billings are timely.
Process applications, schedule move-ins, and inform applicants of eligibility requirements, including income and qualification verifications.
Maintain applicant files and ensure compliance with HUD and IRS procedures and regulations.
EIV database knowledge/ access.
Interacting with residents and prospects.
Answering calls and emails promptly.
Maintains tenant files and intake tenant concerns and complaints.
ASSISTANT PROPERTY MANAGER
Aspen Companies Management
Waterbury, C.T
09.2016 - 03.2022
Manage 382 Units.
EIV database knowledge/ access.
Coordination of Maintenance Management.
Voucher and TRACS submission.
Bid obtainment/ knowledge base Vendor Market.
Direct Billing/ Billing Vendor billing submission.
Coordination of Contracts and Approvals.
Maintains waiting list database, filing system and leasing and occupancy reports.
Maintains tenant files and assist with tenant concerns and complaints.
Submission of HAP Payment.
ASSISTANT PROPERTY MANAGER
Paredim Partners LLC.
Waterbury, CT
05.2014 - 09.2016
Lease apartments, move-ins and move-outs.
Maintains waiting list database, filing system and leasing and occupancy reports.
Maintains tenant files and assist with tenant concerns and complaints.
Prepares work orders for completion by maintenance staff.
Process recertification process, ensures that changes in the re-certification software program, HUD updates, and billings to HUD are implemented in a timely manner.
Responsible to collect of monthly rent & processing deposits.
Prepares documents for processing by accounting for the sites in an administrative capacity.
Fill-ins for Property Manager in their absence.
Responsible for numerous activities in profiling tenants, renting, leasing, and in charge of moving out procedures.
Strong abilities in legal actions, evictions, rent collection, processing deposits, in charge of rent roll and bank deposits.
Assist the manager with the general administration of the property and performing related management functions with the daily operations of the apartment community.
Active in conducting move-in and move-out inspections of units to determine applicable charges for damages, conducting inspections to determine market readiness and implementing high quality standards of cleanliness and aesthetic appearance.
Responsibilities included: Managing complete operations for 164-unit apartment complex, meeting with prospective residents, identifying their housing needs, interviewing them to determine eligibility.
Followed up on any delinquent rent, prepared 3-day notices and initiated eviction procedures as necessary.
Maintained good tenant/owner relations by utilizing professional communication at all times.
Handled residents' questions, complaints and concerns and took the necessary steps to resolve the situation.
Office Assistant(Temporary position)
Paredim Partners LLC.
Waterbury, CT
11.2012 - 05.2014
Receptionist.
Billing and Coding.
Answer phones/ Take messages.
Process Special Claims.
File and organize information.
Run errands.
Do data entry or word processing.
Operate office equipment like copiers or fax machines.
Help with office accounting.
Abilities and Attributes: Knowledge of Yardi software and Onesite.
Knowledge of RealPage Compliance Services.
Knowledge Base of HUD fair housing policies and procedures.
High attention to detail and strong organizational skills with the ability to perform multiple functions simultaneously in a timely manner.
A highly motivated, energetic, organized, detail-focused individual.
Electronic deposits and maintained accounts receivables documentation electronically and on paper.
Established and implemented leasing goals while managing an effective lease expiration program.
Exceptional time management skills.
Extensive computer knowledge, experience in Microsoft Office: Word, Excel, PowerPoint and Outlook.
Certified Occupancy Specialist/Leasing Agent at Kirkpatrick Management CompanyCertified Occupancy Specialist/Leasing Agent at Kirkpatrick Management Company