Summary
Overview
Work History
Education
Skills
Timeline
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Lea "Danielle" Reynolds

Garner,NC

Summary

Results-driven sales professional with a proven track record of exceeding sales targets through lead generation, negotiation, and consistent follow-up. Recognized as a top performer, skilled in building lasting client relationships and providing tailored solutions to meet customer needs. Adept at using CRM tools, managing time efficiently, and delivering exceptional customer service. A self-starter with a goal-oriented mindset, ready to drive growth and success in a dynamic sales environment.

Overview

17
17
years of professional experience

Work History

Car Sales Consultant

University Kia Of Durham
06.2024 - 11.2024
  • Achieved top sales performance for four consecutive months by effectively showcasing vehicles and their features to prospective buyers.
  • Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
  • Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
  • Closed an average of twenty car deals a month by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.

Car Sales Consultant

Hendrick Kia Of Cary
01.2023 - 04.2024
  • Negotiated mutually beneficial deals between the dealership and customers while ensuring adherence to company policies and guidelines.
  • Followed-up over 200 warm Internet leads monthly and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Increased repeat business by establishing strong relationships with clients and maintaining regular follow-ups.
  • Provided exceptional after-sales support by assisting customers with warranty claims, maintenance scheduling, and accessory installations.

Car Sales Consultant

Leith Honda
10.2020 - 10.2022
  • Exceeded monthly sales targets consistently by utilizing effective prospecting techniques such as cold calling and social media outreach.
  • Answered telephone and email inquiries from potential customers.
  • Maintained detailed knowledge of vehicle inventory, enabling efficient matching of client needs with available options.
  • Collaborated with finance department to secure competitive financing options for customers, streamlining the purchasing process.

Event Coordinator

Snap Kicks Martial Arts
10.2016 - 10.2020
  • Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
  • Greeted guests in with friendliness and professionalism.
  • Maintained professional and organized appearance at all events, representing the company in a positive light to clients and attendees.
  • Coordinated schedules and timelines for events.

Eyewear Sales Representative

Myeyedoctor
01.2012 - 10.2016
  • Exceeded sales targets consistently through diligent follow-up with potential clients and upselling when appropriate.
  • Collaborated closely with opticians to provide seamless care for customers transitioning from frame selection to prescription fulfillment.
  • Improved customer satisfaction by offering tailored advice on Eyewear selection, based on face shape and personal style preferences.
  • Assisted ten clients daily in selecting appropriate lens coatings, materials, and treatments to meet their individual needs.

Store Manager

Sunglass Hut
04.2008 - 01.2012
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

High School Diploma -

Garner Senior High School
Garner, NC
05-2002

Skills

  • Customer Service Excellence
  • Lead Generation & Follow-Up
  • Sales Expertise (including Sales Process)
  • Negotiation & Closing Strategies
  • Active Listening & Empathy
  • Problem-Solving & Conflict Resolution
  • Persuasive Sales Techniques
  • Results-Oriented
  • Self-Starter & Time Management
  • Remote Work Tools (Zoom, Microsoft Teams, etc)

Timeline

Car Sales Consultant

University Kia Of Durham
06.2024 - 11.2024

Car Sales Consultant

Hendrick Kia Of Cary
01.2023 - 04.2024

Car Sales Consultant

Leith Honda
10.2020 - 10.2022

Event Coordinator

Snap Kicks Martial Arts
10.2016 - 10.2020

Eyewear Sales Representative

Myeyedoctor
01.2012 - 10.2016

Store Manager

Sunglass Hut
04.2008 - 01.2012

High School Diploma -

Garner Senior High School

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Lea "Danielle" Reynolds