Summary
Overview
Work History
Education
Skills
Timeline
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Leah Bane

Administrative & Customer Service Professional
Mount Juliet,TN

Summary

Customer-focused professional with experience supporting healthcare and service-based organizations through scheduling, patient relations, records management, and front-office operations. Able to manage competing priorities, maintain accurate documentation, and deliver exceptional client experiences through effective communication and problem-solving. Known for building strong relationships, adapting quickly to new systems, and maintaining professionalism in fast-paced environments. Strong organizational, administrative, and interpersonal skills with a commitment to operational efficiency and exceptional customer service.

Overview

4
4
years of professional experience

Work History

Receptionist

Dube Orthopedics & Physical Therapy
10.2025 - 08.2026
  • Manage scheduling, referrals, insurance verification, patient records, and copay collection.
  • Handle high-volume phone calls and emails while delivering outstanding patient support.
  • Coordinate communication between providers and patients and maintain accurate documentation.
  • Communicated effectively with patients to address inquiries and provide information about services.

Head Volleyball Coach

Northpoint Christian School
08.2025 - 10.2025
  • Developed and implemented training programs to enhance player skills and teamwork.
  • Analyzed game performance to inform strategies and improve competitive outcomes.
  • Organized and coordinated team logistics, including travel arrangements and scheduling.

Receptionist

Posh Nails & Esthetics
03.2025 - 10.2025
  • Oversaw appointments, client communications, payments, and front desk operations.

Assistant Volleyball Coach

Memphis Volleyball Academy
11.2024 - 04.2025
  • Assisted head coach in strategizing game tactics and player positioning
  • Fostered positive team culture promoting collaboration, respect, and sportsmanship
  • Promoted teamwork among players by emphasizing collaboration both on and off the court during practices and competitions.

Receptionist / Sales Associate

HOTWORX
08.2024 - 03.2025
  • Assisted members with memberships, scheduling, account management, and customer support.

Sales Associate / Shipping Associate

Deep South Pout Boutique
07.2022 - 09.2023
  • Processed orders, coordinated shipping, and delivered excellent customer service.

Education

B.S. - Psychology

Mississippi State University
Starkville, MS
12-2026

Skills

  • Customer Service
  • Scheduling
  • Administrative Support
  • Data Entry
  • Patient Relations
  • Insurance Verification
  • Calendar Management
  • Phone & Email Communication
  • Organization & Multitasking

Timeline

Receptionist

Dube Orthopedics & Physical Therapy
10.2025 - 08.2026

Head Volleyball Coach

Northpoint Christian School
08.2025 - 10.2025

Receptionist

Posh Nails & Esthetics
03.2025 - 10.2025

Assistant Volleyball Coach

Memphis Volleyball Academy
11.2024 - 04.2025

Receptionist / Sales Associate

HOTWORX
08.2024 - 03.2025

Sales Associate / Shipping Associate

Deep South Pout Boutique
07.2022 - 09.2023

B.S. - Psychology

Mississippi State University
Leah BaneAdministrative & Customer Service Professional