Leah Barker
Baltimore,Maryland
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Tanning Salon
10.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Customer Service Cashier
Taco Bell
08.2020 - 02.2023
- Utilized various software applications to process customer orders.
- Answered product questions using knowledge of sales and store promotions.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Performed cash, card and check transactions to complete customer purchases.
- Met customer service goals and exceeded customer expectations.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Education
High School Diploma -
Kenwood High School Ib And Sports Science
Baltimore, MD06.2023
Skills
- Adapt to diverse groups
- Negotiation Tactics
- Honest and Dependable
- Merchandising knowledge
- Outgoing Personality
- Problem-Solving
- Self-Checkout Assistance
- Order Management
- Strong Communication and Interpersonal Skills
- Customer Assistance
- Product Promotions
- Staff Support
Worked with computers
At the Tanning Salon i would check people in and set up spray appointments through the computer.
Timeline
Sales Associate
Tanning Salon
10.2022 - Current
Customer Service Cashier
Taco Bell
08.2020 - 02.2023
High School Diploma -
Kenwood High School Ib And Sports Science
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