Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Boruch

Lincoln,NE

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

New Patient Coordinator

Schoettger Orthodontics
10.2021 - Current
  • Enhanced patient satisfaction by streamlining appointment scheduling and providing friendly service.
  • Reduced patient wait times by efficiently coordinating with medical staff to ensure timely appointments.
  • Maintained organized patient records for easy retrieval and accurate billing practices.
  • Increased office efficiency by creating clear communication channels between staff, patients, and healthcare providers.
  • Facilitated seamless transitions for new patients by gathering necessary documentation and insurance information prior to appointments.
  • Provided exceptional customer service, addressing concerns and answering inquiries promptly and professionally.

Assistant to the Program Director

Lincoln Family Medicine Residency Program
09.2019 - 10.2021
  • Enhanced program efficiency by streamlining administrative processes and implementing new organizational systems.
  • Assisted in the development of program strategies, resulting in improved overall performance and participant satisfaction.
  • Managed daily correspondence, maintaining effective communication between the Program Director and staff.
  • Assisted in recruiting qualified personnel by conducting interviews, reviewing applications, and providing recommendations to the Program Director based on candidates'' strengths.
  • Coordinated event logistics for successful workshops, seminars, and conferences with attention to detail and time management skills.
  • Participated actively in team meetings to contribute innovative ideas for continuous improvement of program services and operations.

Scheduling Manager

Advanced Medical Imaging
02.2015 - 10.2019
  • Developed comprehensive training programs for new employees, improving overall team performance in managing schedules.
  • Fostered a collaborative working environment among schedulers, leading to improved teamwork and shared best practices.
  • Coordinated primary staff and physician schedules to guarantee optimum duty coverage.
  • Implemented continuous improvement strategies within the scheduling department for increased productivity levels.
  • Collaborated with cross-functional teams to ensure accurate and efficient scheduling of resources.

Education

Associate of Applied Science - Medical Assisting

Kaplan University
Lincoln, NE
05.2011

High School Diploma -

Lincoln
Lincoln, NE
06.1998

Skills

  • Insurance Verification
  • Interpersonal Skills
  • Multitasking Abilities
  • Telephone Etiquette
  • Computer Proficiency
  • Strong Organization

Timeline

New Patient Coordinator

Schoettger Orthodontics
10.2021 - Current

Assistant to the Program Director

Lincoln Family Medicine Residency Program
09.2019 - 10.2021

Scheduling Manager

Advanced Medical Imaging
02.2015 - 10.2019

Associate of Applied Science - Medical Assisting

Kaplan University

High School Diploma -

Lincoln

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Leah Boruch