Leah Brown
Kansas City,MO
Summary
I enjoy working with people and I have been an important asset to many companies and a helpful hand to many strangers. I take pride in my work and I like to do my job to its full potential.
Overview
16
16
years of professional experience
Work History
Server
Aloha Vibes
01.2024 - 12.2024
- Placing customer’s orders , managing bills, explaining our menu items, and accommodating food allergies and special requests
- Table wine service
- Bussing and resetting tables to keep dining room and work areas tidy
- Barback- Bussing and washing bar glasses and bar tools to warrant proper sanitation
- Promptly answer telephones regarding reservations and special requests
- Setting up restaurant and breaking down section prior to shift closing
Hostess Manager
Jackie Rey's
07.2021 - 11.2023
- Participating on floor during service to set and monitor performance standards and ensure our guests were pleased with their overall dining experience.
- Interacting with guests to obtain positive or negative feedback and constructively applying satisfactory hospitality
- Promptly answering telephones regarding reservations and special requests.
- Training and managing oncoming staff to guarantee work ethic was adequate and up to company standards and policies
Server
Island Lava Java
01.2018 - 01.2021
- Assisting customers on knowing menu selection
- Taking customer's orders
- Ensuring that the guests are well taken care of and pleased with their overall experience at our restaurant
- Setting up restaurant and breaking down section prior to shift closing
Sales Representative
By the Sea
05.2016 - 01.2018
- Promoting sales through online posts
- Setting sections of the store up to entice customer’s to buy our products and having a strong hand in retail merchandising
- Inventory upkeep
Barista
Kona Farm Direct
04.2014 - 08.2016
- Making customer’s coffee orders
- Ringing in customer’s coffee orders sufficiently and providing accurate change amount if needed.
- Providing knowledge regarding our 100% Kona coffee beans and the different varieties we offered for retail purchase
- Assisting in food preparation such as paninis, affogatos, etc.
Food Prep/Cashier
Dominic's Casual Italian
10.2012 - 01.2014
- Working drive thru ringing in orders efficiently
- Preparing all salads and desserts for service
- Running food from the front of the house to drive thru section of the restaurant
- Assisting in bussing tables and maintaining proper sanitation guidelines
- Thoroughly cleaning the restaurant and kitchen at end of each shift
Event Coordinator, Server
Above and Beyond Catering Company
06.2009 - 09.2012
- Setting up all of the event's decor
- Preparing buffet food and buffet tables for special events
- Bartending and preparing the event’s bar for service
- Assisting all of the event party's needs
Server, Cocktail Waitress
Cigar Box
05.2011 - 08.2012
- Taking customer’s orders
- Running food and beverages to proper tables
- Accommodating customer’s needs and weighing in on customer’s feedback proficiently
- Setting up restaurant layout and breaking down at the end of each night shift
Education
Social Work -
Park University
Parkville, MO12.2013
High School -
North Kansas City High School
Kansas City, MO01.2011
Skills
Exceptional communication and customer service skills
Hardworking and resourceful
Methodical in time management
Strong ability to observe and understand other’s needs
Highly creative and versatile in ideas
Empathetic and driven as a team player and a leader when it is necessary
Timeline
Server
Aloha Vibes
01.2024 - 12.2024
Hostess Manager
Jackie Rey's
07.2021 - 11.2023
Server
Island Lava Java
01.2018 - 01.2021
Sales Representative
By the Sea
05.2016 - 01.2018
Barista
Kona Farm Direct
04.2014 - 08.2016
Food Prep/Cashier
Dominic's Casual Italian
10.2012 - 01.2014
Server, Cocktail Waitress
Cigar Box
05.2011 - 08.2012
Event Coordinator, Server
Above and Beyond Catering Company
06.2009 - 09.2012
Social Work -
Park University
High School -
North Kansas City High School
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