
Dynamic and results-oriented Administrative Assistant with a proven track record at The Weston Group, excelling in client support and proficient use of computer applications. Skilled in accurate data entry and adept at managing sensitive information, showcasing exceptional organizational and communication talents.
As an Administrative Assistant, I provide comprehensive administrative support to ensure the efficient operation of the office. I assist managers and staff with a range of tasks related to organization and communication, handling confidential and time-sensitive materials with discretion.
I possess a solid understanding of various concepts, practices, and procedures within the field. My strong communication skills, both via phone and email, enable me to complete all administrative tasks accurately and deliver them with high quality and punctuality.
I may also direct and lead the work of others, leveraging my experience and judgment to plan and achieve goals. My role requires a significant degree of creativity and autonomy, typically reporting to a manager or head of a unit/department.
KEY RESPONSIBILITIES:
- Communicate with Power of Attorneys (POAs) to obtain consent for patient therapy.
- Prepare and send all orders for signature by the Provider.
- Accurately record all tasks and activities in a spreadsheet for tracking purposes.
- Update and maintain the schedule for all therapists to ensure efficient service delivery.
- Complete insurance verifications and submit them for processing.
- Upload all signed documents to EMR ( Electronic Medical Record)
- Ensure that all dates comply with established time frames and deadlines.
- Maintained detailed records of daily activities for women and children at the facility, ensuring accurate documentation and continuity of care.
- Accompanied clients to external appointments, providing support and assistance throughout the process.
- Managed medication procurement and administration, ensuring timely and accurate delivery of prescribed treatments.
- Facilitated the intake and discharge process for new and exiting clients, contributing to a smooth transition and enhanced client experience.
- Managed guest check-in and check-out processes, ensuring a seamless experience and accurate record-keeping.
- Collected and processed payment information, maintaining precise billing records for all transactions.
- Monitored online bookings to proactively secure rooms for arriving guests, enhancing customer satisfaction.
- Coordinated with housekeeping to ensure timely room preparation in alignment with guest arrival schedules.
- Conducted inventory management, ensuring adequate supplies and operational efficiency.