Leah Campbell
Roosevelt ,Utah
Summary
Dynamic leader with a proven track record at Oreilly Auto Parts, enhancing operational efficiency and team performance. Expert in store operations and vendor management, coupled with exceptional mentoring abilities. Achieved significant improvements in customer satisfaction and sales through innovative strategies and effective team coaching. Skilled in multitasking and reliability, driving positive outcomes and exceeding goals.
Overview
22
22
years of professional experience
Work History
Store Manager
Oreilly Auto Parts
10.2012 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Account Executive - Payables and Receivables
RNI Trucking
03.2010 - 03.2012
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Trained new employees on company-specific accounting software and procedures, increasing efficiency within the department.
- Maintained records by imaging invoices, debits, and credits.
Bank Customer Service Representative
Kings Peak Credit Union
06.2007 - 02.2010
- Maintained high-level knowledge of bank policies, procedures, and regulations to ensure compliance in all transactions.
- Addressed customer inquiries, requests and complaints with courtesy and professionalism.
- Assisted customers with navigating bank systems, completing transactions and opening or closing accounts.
- Collaborated with team members to achieve branch sales targets by promoting banking products and services.
Veterinary Assistant
Basin Vet Clinic
08.2002 - 06.2007
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Education
High School Diploma -
Union High School
Roosevelt05-2006
Skills
- Store operations
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Goals and performance
- Team motivation
- Personnel development
- Operational Efficiency
- Vendor Management
- Project Management
- P&L Administration
- Multitasking
- Reliability
Timeline
Store Manager
Oreilly Auto Parts
10.2012 - Current
Account Executive - Payables and Receivables
RNI Trucking
03.2010 - 03.2012
Bank Customer Service Representative
Kings Peak Credit Union
06.2007 - 02.2010
Veterinary Assistant
Basin Vet Clinic
08.2002 - 06.2007
High School Diploma -
Union High School
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