Dedicated customer service professional with a proven track record in resolving inquiries, training new team members, and enhancing customer satisfaction. Skilled in data entry and collaboration, ready to contribute to team success.
Work History
Customer Service Representative
11 Months
Wendys Fast Food | 09.2025 - Current
Handled customer inquiries and resolved complaints efficiently, ensuring high satisfaction levels.
Processed orders accurately while maintaining speed during peak hours to enhance service delivery.
Collaborated with team members to optimize workflow during busy periods, improving overall efficiency.
Assisted in training new team members on menu items and customer service protocols.
Customer Service Cashier
11 Months
Marble Slab Creamery | 09.2024 - 08.2025
Processed customer transactions accurately and efficiently using point-of-sale systems.
Assisted customers in selecting products, enhancing overall shopping experience.
Provided information on promotions, driving customer engagement and satisfaction.
Maintained cleanliness and organization of workspace and display areas.