Leah Cottrell
Provo
Summary
Experienced professional specializing in customer service and relationship management. Demonstrated proficiency in multitasking and effective time management. Committed to delivering exceptional customer experiences and fostering positive relationships.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
Hoppe & Cottrell
El Dorado Hills
05.2025 - Current
- Answered professional inquiries via phone and email, directing to appropriate staff members.
- Greeted customers upon arrival and provided appropriate information.
- Performed bookkeeping activities to balance accounts.
- Assisted with administrative tasks such as filing paperwork, preparing reports.
Full Time Volunteer Missionary
The Church Of Jesus Christ of Latter-day Saints
Atlanta
11.2023 - 04.2025
- Dedicated every day to talking to people and sharing messages of hope.
- Met frequently with individuals to teach and assist them in setting and accomplishing personal goals.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Organized and developed training for fellow missionaries.
Restaurant Team Member
Chick-Fil-A
Folsom
02.2021 - 10.2023
- Provided fast and efficient service to guests in the drive-thru, taking orders accurately, and handing out food items.
- Maintained a high level of accuracy and speed while handling multiple tasks simultaneously.
- Ensured a positive and welcoming experience for all drive-thru customers.
- Resolved any customer issues or complaints quickly and effectively.
- Collaborated with other team members to ensure smooth and efficient drive-thru operations.
Education
High School Diploma -
Oak Ridge High School
El Dorado Hills, CA05-2022
Brigham Young University
Provo, UTSkills
- Customer service
- Effective communication
- Organizational skills
- Microsoft Office proficiency
- Punctuality
- Problem-solving
Accomplishments
Chick-Fil-A Remarkable Futures™ scholarship
Timeline
Front Desk Assistant
Hoppe & Cottrell
05.2025 - Current
Full Time Volunteer Missionary
The Church Of Jesus Christ of Latter-day Saints
11.2023 - 04.2025
Restaurant Team Member
Chick-Fil-A
02.2021 - 10.2023
High School Diploma -
Oak Ridge High School
Brigham Young University