Overview
Work History
Education
Skills
Timeline
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Leah Drake

Paradise,TX

Overview

16
16
years of professional experience

Work History

Special Projects Assistant

G3 Innovative
Carrollton, TX
07.2024 - 05.2026
  • Coordinated special projects to streamline workflows, enhancing team collaboration and project timelines.
  • Tracking and logging team productivity
  • Worked through assigned lab claims to push through to insurance.
  • Met with management to work through any system issues, projects to be completed as well as daily productivity.
  • Assisted manager with finding solutions to insurance requests and issues.

Medical Assistant

Excel Cardiac Care
03.2024 - 07.2024
  • Rooming patient/taking vitals
  • Assisting in minor office procedures
  • Collecting medical records
  • Incoming patient calls and requests
  • Filling lab and prescription requests

Customer Service Representative

Medical City Decatur
11.2021 - 01.2024
  • Patient daily phone calls
  • Processing payments
  • Discussing and explaining insurance benefits with patients
  • Addressing and resolving complaints
  • Directing incoming requests to the correct departments

Office Manager/Medical Assistant

Advanced Heart Care
05.2012 - 11.2021
  • Managing staff and day to day office duties
  • Daily patient phone calls
  • Scheduling patient appointments
  • Rooming patients
  • Assisting patients with medical guidelines and requests

Medical Assistant

Acute Care and Family Medicine
07.2010 - 05.2012
  • Rooming patients
  • Assisting in minor in-office procedures
  • Maintaining patient records
  • Relaying communications between doctor and patient

Education

Paradise High School

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Westwood College

Skills

  • Customer Service
  • Microsoft Office
  • Communication
  • Problem-solving
  • Google Work space

Timeline

Special Projects Assistant

G3 Innovative
07.2024 - 05.2026

Medical Assistant

Excel Cardiac Care
03.2024 - 07.2024

Customer Service Representative

Medical City Decatur
11.2021 - 01.2024

Office Manager/Medical Assistant

Advanced Heart Care
05.2012 - 11.2021

Medical Assistant

Acute Care and Family Medicine
07.2010 - 05.2012

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Westwood College

Paradise High School
Leah Drake