Leah Dutson
Logan,UT
Summary
Driven team leader with extensive experience in managing daily operations. Known for fostering teamwork and initiative, consistently achieving growth in customer satisfaction and employee performance.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Crust Club
Logan, UT
05.2025 - Current
- Assisted in daily operations to enhance workflow efficiency and team collaboration.
- Managed inventory levels to ensure product availability and reduce waste.
- Maintained cleanliness and organization of the facility, adhering to health and safety standards.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured the workplace stayed positive and hardworking with good work ethic and efficiency.
Shift Lead
Polar Bear Eats
Preston, ID
07.2023 - 04.2025
- Supervised daily operations to ensure efficient workflow and optimal service delivery.
- Resolved customer issues promptly, maintaining high standards of service excellence.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Handling food, drinks, ice cream, and fulfilling customers orders quickly, efficiently, with a smile.
Paraprofessional
Preston School District
Preston, ID
08.2023 - 11.2024
- Supported teachers in classroom management and student engagement strategies.
- Mentored and monitored students with disabilities providing a good learning space.
- Implemented behavioral interventions to promote positive student behavior and social skills.
- Participated in staff meetings to contribute insights on student development and needs.
- Developed supportive relationships with students, fostering a safe and inclusive environment.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Team Member
Swig
Logan, UT
07.2022 - 05.2023
- Contributed to team success by completing jobs quickly and accurately.
- Fulfilling customer's orders quickly and accurately.
- Taking customers orders via drive thru, and window.
- Handling cash and payments by customers.
- Efficiently and effectively keeping drive thru line in a steady flow, and ensuring a quick and positive customer's experience.
- Keeping customer's satisfied at all times using excellent customer service skills.
Education
High School Diploma -
Ridgeline High School
Millville, UT05-2023
Skills
- Team leadership strength
- Excellent customer service
- Teamwork and collaboration
- Quality assurance
- Goals in growth
- Proactivity and initiative
- Ensures a positive workplace
Timeline
Assistant General Manager
Crust Club
05.2025 - Current
Paraprofessional
Preston School District
08.2023 - 11.2024
Shift Lead
Polar Bear Eats
07.2023 - 04.2025
Team Member
Swig
07.2022 - 05.2023
High School Diploma -
Ridgeline High School