Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leah Enriquez

Fort Worth,TX

Summary

Dynamic Commercial Services Specialist with a proven track record at Cox Automotive, excelling in process improvement and customer relationships. Recognized for enhancing service efficiency and fostering client loyalty through exceptional communication and multitasking skills. Adept at training team members and maintaining high customer satisfaction standards, consistently achieving targets.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Commercial Services Specialist 2

Cox Automotive
05.2023 - Current
  • Managing high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
  • Training new team members, sharing best practices and ensuring consistent service standards across the department.
  • Streamlining service processes for increased efficiency and improved customer experiences.
  • Developing strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
  • Maintaining high customer satisfaction standards to meet or exceed targets.

Vehicle Condition Associate 2

Carvana LLC
05.2018 - 03.2023
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

High School Diploma -

Watson High School
Fort Worth
05-2017

Skills

  • Process improvement
  • Customer relationship management
  • Communication skills
  • Time management
  • Multitasking

Certification

2023 Dallas Market Center Bootcamp

Timeline

Commercial Services Specialist 2

Cox Automotive
05.2023 - Current

Vehicle Condition Associate 2

Carvana LLC
05.2018 - 03.2023

High School Diploma -

Watson High School

Similar Profiles

CREATE PROFILE
Leah Enriquez