Leah Feltner
Colorado Springs,CO
Summary
Motivated, hard working, and positive professional seeking part-time employment. I love people and try to give them the best experience whether it be in a medical office, restaurant, store, or concert venue.
Overview
20
20
years of professional experience
Work History
Office Administrator
Elevated Family Care
08.2020 - Current
- Coordinate and manage daily administrative operations of the office
- Organize and maintain filing systems, including electronic databases and records for patients
- Answer multi-line calls in a professional manner, direct callers to appropriate personnel or department, or take messages as needed
- Greet patients warmly and handle all inquiries while also assisting with patient care.
Lead Hostess
Three Forks Restaurant
01.2004 - 01.2006
- Managed the seating arrangements of a high-end restaurant that had 11 dining rooms and could seat up to 1000 guests
- Monitored dining room activities to ensure quality service standards were met
- Assisted wait staff with food delivery when necessary
- Performed opening and closing duties such as setting up tables, restocking supplies, and cleaning work areas
- Developed relationships with regular customers to encourage repeat business opportunities
- Organized large parties for special events such as birthdays or anniversaries
- Assigned tasks to other hostesses based on their skill level or experience
- Provided assistance to other departments during peak hours if needed
- Verified reservations prior to seating guests
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
Education
3 Years of College in Liberal Arts And General Studies -
Brookhaven College
Dallas, TX01.2006
Skills
- Bilingual - English/Spanish
- Database Entry
- Event Coordination
- Customer Service
- Bookkeeping
- Guest Relations
- Telephone Reception
- Guest Seating
- Administrative Support
- Positive and Professional
- Scheduling
- Office Administration
Timeline
Office Administrator
Elevated Family Care
08.2020 - Current
Lead Hostess
Three Forks Restaurant
01.2004 - 01.2006
3 Years of College in Liberal Arts And General Studies -
Brookhaven College
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