Leah Hardenburg
Wilmington,NC
Summary
Experienced, efficient, and personable server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional communication with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
4
4
years of professional experience
Work History
Server, Cashier, Counter Girl
Randazzo's Pizzeria & Family Restaurant
Ocean City, NJ
03.2020 - 08.2024
- Handled money transactions accurately while following company procedures for handling cash and card payments.
- Provided exceptional service to high volume of daily customers.
- Assisted in training new workers
- Took orders from customers accurately and in a timely manner.
- Presented menus and answered questions regarding items.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Explained menu items, describing ingredients and cooking methods upon request.
Front Desk
The Gym & Tanline Studio
Norristown, PA
01.2021 - 01.2022
- Performed administrative tasks such as filing documents and maintaining logs.
- Straightened up front desk and office to maintain neat and organized space.
- Managed incoming calls and inquiries from clients regarding services and products.
- Informed customers about payment methods accepted by the organization.
Education
Bachelor of Science - Marketing- Professional Selling
University of North Carolina At Wilmington
Wilmington, NC05-2027
High School Diploma -
Methacton High School
Eagleville06-2023
Skills
- Excellent communication
- Efficient money handling
- Active listening
- Strong interpersonal skills
- Time management
- Ability to handle high-volume service
- Attention to detail
- Strong teamwork & collaboration
- Adaptability & quick learner
- Positive attitude with professional demeanor
References
References available upon request.
Timeline
Front Desk
The Gym & Tanline Studio
01.2021 - 01.2022
Server, Cashier, Counter Girl
Randazzo's Pizzeria & Family Restaurant
03.2020 - 08.2024
Bachelor of Science - Marketing- Professional Selling
University of North Carolina At Wilmington
High School Diploma -
Methacton High School
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