Leah Hernandez
Pediatric Associates
Valrico,FL
1
Certification
21
years of professional experience
A management professional with comprehensive background in team leadership and operational efficiency. Known for achieving high standards and delivering results through strong collaboration and adaptability. Expertise in conflict resolution and strategic planning.
Work History
NRCMA/ Medical Lead/ Assistant Manager
8 Years 3 Months- Responsible for scheduling M.A's
- Vaccine Inventory
- Stock Inventory
- Obtaining vitals
- Obtaining medical history
- Sterilizing and cleaning rooms
- CPR
- Training new employees
- Administering vaccines and medications
- Assist in lab draws
- Catheterizations
- Maintain physician schedule
- Excellent care and compassion
- Synagis Coordinator
- EKG
NRCMA
4 Months- I prepare patients vitals and provide accurate medical history for my provider. Administer needed immunizations and provide excellent customer service.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
NRCMA
7 Years 1 Month- I obtained vitals in preparation for the physician I was scheduled with. Performed hearing and vision exams. Administered vaccines/antibiotics. Performed venipunctures and catheterizations. I would answer triage calls for concerned parents. Call in prescriptions. Order office supplies and vaccines. I also would train a lot of the new employees for their new position at our office.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Medical Assistant
3 Years 10 Months- Obtained vitals. Obtained accurate family history. Prepared vaccines and antibiotics to be administered. We also did GYN exams on our patients, which I assisted the physicians with.
- Assisted in patient intake processes, documenting medical histories accurately and efficiently.
- Educated patients and families on treatment plans and preventive care measures effectively.
- Maintained accurate electronic health records, ensuring compliance with regulatory standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Education
College Certificate - Medical assistant
Skills
Healthcare Operations Management
Team Leadership & Staff Supervision
Employee Training
Coaching & Development
Performance Management & Evaluations
Recruitment
Hiring & Onboarding
Staff Scheduling & Workforce Management
Patient Care Operations
HIPAA & Regulatory Compliance
Electronic Medical Records (EMR/EHR)
Clinical Workflow & Triage
Phlebotomy
Venipuncture & Injections
Inventory & Supply Management
Customer Service & Patient Relations
Conflict Resolution & Problem-Solving
Strategic Planning & Decision-Making
Communication & Team Collaboration
Time Management & Organizational Skills
Certification
- Nationally Registered Certified Medical Assistant (NRCMA)
- CPR Certification
- Certified Medical Assistant
- BLS Certification
Timeline
NRCMA/ Medical Lead/ Assistant Manager
Pediatric Associates
04.2018 - CurrentRead More
NRCMA
Kids First Pediatric Care
12.2017 - 04.2018Read More
NRCMA
Pediatric Health Care Alliance
10.2009 - 11.2016Read More
Medical Assistant
Greater Lowell Pediatrics
10.2005 - 08.2009Read More
The Salter School-Tewksbury Campus
College Certificate from Medical assistant
Read More