Leah Hinds
Famous Footwear
Akron,OH
1
Language
4
years of professional experience
Adaptable professional with proven track record in busy environments, focusing on customer interaction and customer connection growth. Known for reliability and adaptability in meeting dynamic customer needs and solving complex problems as they arise. Possesses strong communication and collaboration skills, contributing to team success and resolutions in the workplace.
Work History
Part-Time Sales Associate
4 Months- Assisted customers with footwear selection, fit, and product questions on sales floor
- Processed cash, credit, and return transactions accurately using point-of-sale system
- Restocked merchandise, organized displays, and maintained neat, customer-ready sales area
- Supported inventory counts, shipment processing, and stockroom organization for daily operations
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Part-Time Customer Experience Manager
1 Year 10 Months- Resolved customer concerns promptly, escalating complex issues when needed to maintain service standards.
- Resolved customer concerns promptly, escalating complex issues to maintain service standards.
- Processed returns, exchanges, and order issues while following company policies and transaction procedures.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
Education
Associate of Arts - Anthropology
- Relevant Coursework: Medical Anthropology, Cultural Anthropology, Introductory Statistics, & Intro To Information Systems
Skills
Teamwork and collaboration
Time management
Problem-solving skills
Reliable and punctual
Customer service
Cultural adaptability
Relationship building
Active listening
Customer needs assessment
Languages
French
Limited Working
Timeline
Part-Time Sales Associate
Famous Footwear
06.2026 - CurrentRead More
Part-Time Customer Experience Manager
Michaels
10.2022 - 08.2024Read More
Kent State University
Associate of Arts from Anthropology
Read More