Leah Hudgins
Phoenix,AZ
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
14
14
years of professional experience
Work History
Operations Associate
Vista College Preparatory
Phoenix, AZ
03.2026 - Current
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Planned and coordinated logistics and materials for events.
- Oversaw students and monitored behavior during recess and lunch periods.
- Kept school in full compliance with Azella policies.
- Established positive environment for students during early morning care
Shift Supervisor
Window Coffee Bar
07.2022 - Current
- Implemented training programs to ensure staff proficiency in customer service practices and adherence to company guidelines.
- Ensured organization and cleanliness standards throughout restaurant operations.
- Collaborating with management to develop strategies for improving efficiency and profitability.
- -Adhering to all company policies and procedures, including compliance with health and safety regulations.
- -Managing inventory and ensuring stock levels meet demand.
- -Overseeing daily operations, including opening and closing procedures.
- Executed cash transaction handling, reconciled registers, and ensured accuracy in financial reporting.
- -Resolving customer complaints and ensuring high levels of customer satisfaction.
- -Implementing and enforcing safety and sanitation standards.
Front of House Manager
Crepe Bar
11.2012 - 11.2020
- Directed interview and hiring processes to ensure alignment with organizational goals.
- Executed successful community events and staff outings, fostering a positive workplace culture.
- Trained and mentored staff on best practices for service excellence and operational efficiency.
- Supervised daily front of house operations, ensuring exceptional customer service and satisfaction.
- Implemented workflow improvements to enhance team productivity and streamline processes.
- Led team meetings to communicate objectives, share updates, and foster a collaborative environment.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- -Responsible for planning and maintaining work systems, and procedures such as staff scheduling and ordering supplies/inventory.
- -Managed daily deposits and banking for the restaurant.
Education
Licensed Cosmetologist -
Carstens Institute of Cosmetology
01-2016
Liberal Arts
Chandler Gilbert Community College
Gilbert, AZ2011
Skills
- Training and mentoring
- Customer-oriented
- Staff Management and motivation
- Strong verbal and written communication
- Customer service management
- Staff development
- Problem-solving
- Event Planning for Employee Team Building
Timeline
Operations Associate
Vista College Preparatory
03.2026 - Current
Shift Supervisor
Window Coffee Bar
07.2022 - Current
Front of House Manager
Crepe Bar
11.2012 - 11.2020
Licensed Cosmetologist -
Carstens Institute of Cosmetology
Liberal Arts
Chandler Gilbert Community College
CONTACT DETAILS
- Phone: (480)-252-5548
- E-mail: Hudginsleah@gmail.com
- Address: 521 E Whitton Ave Phoenix, AZ 85012