Leah Johnson
Amherst,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate job seeker with experience in customer service and administrative support. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Levis Seguin CPAs
02.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Receptionist
Lorain County Community College
08.2019 - 05.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Education
Associate of Arts - Psychology
Lorain County Community College
Elyria, OH08.2021
Bachelor of Science - Psychology
Cleveland State University
Cleveland, OH08.2023
Masters in Clinical Mental Health Counseling - Counseling
Cleveland State University
Cleveland, OH08.2026
Skills
- Microsoft Word
- Data Entry
- Computer Skills
- Customer Service
- Critical Thinking
- Customer and client relations
- Listening Skills
Timeline
Administrative Assistant
Levis Seguin CPAs
02.2022 - Current
Receptionist
Lorain County Community College
08.2019 - 05.2021
Associate of Arts - Psychology
Lorain County Community College
Bachelor of Science - Psychology
Cleveland State University
Masters in Clinical Mental Health Counseling - Counseling
Cleveland State University
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