Leah Johnson
Amherst,OH
Summary
Organized and dependable candidate, successful at managing multiple priorities, with a positive attitude. Hardworking and passionate job seeker with experience in advocacy work and administrative support. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Levis Seguin CPAs
02.2022 - Current
- Answered phone calls while delivering messages to staff and greeting clients.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted positive work environment through communication skills during high stress situations.
Receptionist at Advocacy and Resource Center
Lorain County Community College
08.2019 - 05.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information and resources.
Education
Masters in Clinical Mental Health Counseling - Counseling
Cleveland State University
Cleveland, OH05-2027
Bachelor of Science - Psychology
Cleveland State University
Cleveland, OH08.2023
Associate of Arts - Psychology
Lorain County Community College
Elyria, OH08.2021
Skills
- Customer and Client Relations
- Active Listening Skills
- Advocacy
- Client Confidentiality
- Problem Solving
- Empathy
- Office Administration
Timeline
Administrative Assistant
Levis Seguin CPAs
02.2022 - Current
Receptionist at Advocacy and Resource Center
Lorain County Community College
08.2019 - 05.2021
Masters in Clinical Mental Health Counseling - Counseling
Cleveland State University
Bachelor of Science - Psychology
Cleveland State University
Associate of Arts - Psychology
Lorain County Community College