Analytical Accounts Receivable Manager with successful career supervising 4 personnel, including training, work allocation and problem resolution. Skilled in financial statement preparation, general ledger activities, accounts receivable processing and collections. Effective leader with 20+ years of hands-on experience in Finance industry.
Overview
22
22
years of professional experience
Work History
Senior Accounts Receivable Supervisor
AmerCareRoyal
10.2018 - Current
Supervise accounts receivable office personnel of 4, which include work allocation, training, and problem resolution; evaluate performance, completed annual reviews and make recommendations
Met objectives and was assigned larger responsibilities successively
Improved communications across finance departments and with customer and sales representatives
Continuously look for efficiencies and improvement in business processes, resources and sharing of best practices
Manage the largest account receivable portfolio of approximately 190 accounts with emphasis on reducing overall aging ($15M)
Process freight claim payments and prepare journal entry for write off of balance due and overpayments to freight claim and miscellaneous GL
Manage all ACR outstanding receivables for accounts outside of assigned portfolio that exceed 60 days past due
Made long-lasting impact on issues impacting recurrent account delinquency by giving management regular feedback on front-line collections trends and propose payment plans in writing
Rescued accounts receivable delinquency with good customer relations skills and expert knowledge of available payment options
Analyzed accounts to discover discrepancies & resolve all variances promptly
Responsible for training new team members and support them on a daily basis
Manage and resolve open IT invoicing issue and completed set up of automated invoicing for all Customers requesting invoices via email
In charge of reviewing and posting all cash batches to A/R
Responsible for approving A/R teams credit requests for up to $2500
Complete journal entries for Intercompany transactions
Process daily cash receipts accurately in a timely manner
Apply ACH and lockbox deposit payments to orders
Run 0.00 pricing query and process pricing credit and rebills to correct billing errors
Process billing only non-adjusting invoices and credits
Print customer invoices out of I-navigator and mail invoices out to customers
Cleared the A/R clean up report for all freight accounts
Assist Rebate team with resolving and clearing old OAC's from open A/R
Work proactively with other departments in identifying & resolving A/R related issues and with IT to diagnose and correct ERP systematic issues.
Senior Credit and Collections Representative
DePuy Synthes Sales Inc. Company of Johnson & Johnson
05.2002 - 12.2017
Manage a portfolio of approximately 800 customers with emphasis on outstanding receivables ($28M)
Research accounts and work closely with Sales, Contracts and Customer Service to resolve discrepancies on invoices
Worked directly with Customers A/P, Purchasing and Surgery departments to resolve problems and gather payment status
Responsible for releasing customer orders
Maintained quarterly clean up reports by deadline dates
Review current balance sheet and income statement in order to assign and or increase customer account credit limits
Run account queries and create excel spreadsheet listing full statement of customers open receivables
Placed accounts on credit hold for non-payment and slow paying customers
Worked with customers to improve their DSO to reflect Depuy Synthes payment terms
Submit account adjustments, credit claims, and refund check requests
Identify and execute small projects to improve teamwork and refine internal processes
Complete all required training to be 100% SOX compliant.
Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Assisted in training new hires and offered ongoing support to help them reach their full potential.
Cash Application Specialist
DePuy Synthes Sales Inc. Company of Johnson & Johnson
05.2002 - 12.2017
Ensured timely and accurate processing of all payments received by DePuy Synthes, including lockbox, ACH, Wires, Credit Card and backup for all other payment applications
Balanced receipts, reconciled daily work batches, and prepare audit trail reports
Processed all account adjustments, refunds, and monthly write offs
Researched and completed monthly transfer for unidentified payments received by JJHCS for Depuy Synthes open invoices
Uploaded detailed excel spreadsheet listing all matched payments set up to be transferred into SharePoint for audit trail
Created miscellaneous invoice and PO requisition form and submitted to management and intercompany transfer department for approval
Assisted credit and collections team in researching unapplied payments
Responsible for monthly close duties.
Education
High School Diploma -
West Chester East High School
West Chester, PA
06.1998
Skills
Strong Communication and interpersonal skills
Account reconciliation
Team leadership and collaboration
Detail oriented
Complex problem solving/ Implementing effective solutions
Staff training and development
Timeline
Senior Accounts Receivable Supervisor
AmerCareRoyal
10.2018 - Current
Senior Credit and Collections Representative
DePuy Synthes Sales Inc. Company of Johnson & Johnson
05.2002 - 12.2017
Cash Application Specialist
DePuy Synthes Sales Inc. Company of Johnson & Johnson
05.2002 - 12.2017
High School Diploma -
West Chester East High School
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