Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leah Kochaver

Eau Claire,WI

Summary

Highly motivated and outgoing professional with exceptional communication skills. A natural leader who excels at building relationships and thrives in fast-paced environments. Quick learner with a passion for continuous growth and development.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Ophthalmology Technician

Chippewa Valley Eye Clinic
10.2023 - Current
  • Maintained patient confidentiality at all times, adhering to HIPAA regulations and safeguarding sensitive medical information.
  • Collaborated with other healthcare professionals_ to provide comprehensive eye care services to patients.
  • Contributed to increased patient satisfaction by assisting in the fitting, dispensing, and adjusting of eyewear.
  • Ensured accurate billing practices by verifying insurance information and submitting claims promptly after treatment sessions.

Chiropractic Technician/ Assistant Office Manager

Chiro One
06.2021 - 10.2023
  • Maintained detailed records of test results by entering data and patient information into database.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Oriented and trained new staff on proper procedures and policies.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Created and implemented policies to improve operational efficiency and patient care quality.
  • Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.

Human Resources Assistant

Ayres Associates
03.2020 - 06.2021
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Filed paperwork, sorted and delivered mail and maintained office organization.
  • Assisted with on-boarding process of Number new hires.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Set up orientations and initial training for new employees.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Aided staff with employee performance review paperwork and documentation.

Server/Bartender/Trainer Coordinator

Texas Roadhouse
06.2012 - 05.2019
  • Waited on multiple customers at the bar and throughout the bar area
  • Ensure customers have a positive dining experience
  • Cross-trained and backed up other customer service managers
  • Trained staff on operating procedures and company services
  • Effectively solved customer issues
  • Coordinated with department leaders to identify training needs and develop targeted solutions.
  • Developed and executed strategies to improve training program performance.

Education

Associate of Science - General studies

Chippewa Valley Technical College
Eau Claire, WI

Associate Of Business Administration - Human Resources Management

Chippewa Valley Technical College
Eau Claire, WI

Skills

  • Team Leadership
  • Staff Training
  • Conflict Management
  • Staff Recruitment and Hiring
  • Team Player
  • Office Administration
  • Motivational Leadership
  • Problem Identification

Certification

Personal Trainer Certification- Issa

LMRT

Licensed chiropractic technician

Timeline

Ophthalmology Technician

Chippewa Valley Eye Clinic
10.2023 - Current

Chiropractic Technician/ Assistant Office Manager

Chiro One
06.2021 - 10.2023

Human Resources Assistant

Ayres Associates
03.2020 - 06.2021

Server/Bartender/Trainer Coordinator

Texas Roadhouse
06.2012 - 05.2019

Associate of Science - General studies

Chippewa Valley Technical College

Associate Of Business Administration - Human Resources Management

Chippewa Valley Technical College
Leah Kochaver