Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Leah Korn

Summary

Proven achiever with a background at Olympia Orthopedic Associates, adept in schedule coordination and customer service. Demonstrates a strong work ethic and attention to detail, excelling in reducing scheduling conflicts by over 30% and enhancing team efficiency. Skilled in computer usage and problem-solving, consistently delivering high customer satisfaction and operational improvements.

Overview

3
3
years of professional experience

Work History

ER Scheduler

Olympia Orthopedic Associates
11.2023 - Current
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Receptionist

Heathy Future Pediatrics's
06.2022 - 11.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Food Service Worker

Chic-Fil-A
06.2021 - 04.2022
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

No Degree - Associates of Art

South Puget Sound Community College
Olympia, WA

Estheticians License - Beauty

Evergreen Beauty College
Olympia, WA
04.2025

High School Diploma -

Timberline High School
Lacey, WA
06.2022

Skills

Computer Skills

Attention to Detail

Data Entry

Strong Work Ethic

Customer Service

Teamwork and Collaboration

Critical Thinking

Effective Multitasking

Schedule Coordination

Problem-Solving

Telephone Etiquette

Medical Terminology

Additional Information

I am currently enrolled in Every Green Beauty College working on getting my Aesthetician licenses. I will be attending school from 8:30am to 12:30pm. I will like to work the hours of 1-6pm.

Timeline

ER Scheduler

Olympia Orthopedic Associates
11.2023 - Current

Receptionist

Heathy Future Pediatrics's
06.2022 - 11.2023

Food Service Worker

Chic-Fil-A
06.2021 - 04.2022

No Degree - Associates of Art

South Puget Sound Community College

Estheticians License - Beauty

Evergreen Beauty College

High School Diploma -

Timberline High School

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Leah Korn