Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Leah Lolmaugh

Fargo

Summary

Experienced hospitality professional with a focus on creating organized, comprehensive training programs for baristas. Skilled in enhancing team performance and customer service through effective training, fostering collaboration, and adapting to operational needs. Expertise in coffee preparation, customer relations, and staff development. Strong communicator with a clear and engaging training style.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista Trainer

Target
11.2021 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Increased employee retention by fostering a positive, supportive work atmosphere.

Barista

Kowalskis
06.2019 - 10.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Education

M.D. - Economics

North Dakota State University
Fargo, ND
05-2027

Skills

  • Leadership experience
  • Sales proficiency
  • Training program development
  • Product upselling

Certification

LS Leader Training

Timeline

Barista Trainer

Target
11.2021 - Current

Barista

Kowalskis
06.2019 - 10.2021

M.D. - Economics

North Dakota State University

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Leah Lolmaugh