Leah Maldonado
West Park
Summary
Dynamic Medical Assistant with a proven track record at Memorial Healthcare System, excelling in patient care and clinical documentation. Skilled in EMR management and vital sign monitoring, I deliver compassionate support while ensuring HIPAA compliance. A reliable team player, I enhance patient experiences through effective scheduling and problem-solving.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Memorial Healthcare System- South Broward Community Health
Hollywood
01.2023 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Oversaw patient scheduling and ensured accuracy of medical records.
- Instructed patients on treatment plans and medication administration protocols.
- Performed routine laboratory tests and prepared specimens for analysis.
Office Supervisor
Senior Medical Associates
Sunrise, FL
03.2015 - 12.2022
- Supervised daily office operations, ensuring compliance with healthcare regulations and policies.
- Coordinated scheduling for medical staff, optimizing patient flow and resource allocation.
- Mentored junior administrative staff, enhancing team efficiency through targeted training programs.
- Streamlined patient intake processes, reducing wait times and improving overall patient satisfaction.
- Conducted performance evaluations for office personnel, fostering professional development and accountability.
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
Education
High School Diploma -
South Broward High School
Hollywood, FL06.1996
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Medical terminology
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Phlebotomy
- Reliable team player
- Electronic health records
- Compassionate
- CPR
- Patient assessments
- Professionalism and ethics
- Appointment setting
- Complex Problem-solving
- Trustworthy companion
Timeline
Medical Assistant
Memorial Healthcare System- South Broward Community Health
01.2023 - Current
Office Supervisor
Senior Medical Associates
03.2015 - 12.2022
High School Diploma -
South Broward High School