Leah McCarvill
1053 Cranston St, Cranston,RI
Summary
Experienced sales driven team leader with professional training within Lush Cosmetics and a long standing passion for the brand.
Overview
4
4
years of professional experience
Work History
Registered Agent
Caroline’s
09.2021 - Current
- Drove sales in first Social Equity Woman Owned Dispensary on East Coast by making tailored suggestions
- Collaborated with management to increase sales while reactive merchandising in high paced environment
- Expertise in cash handling and till closing up to $10,000 daily with expectation of no variances
Reservations Agent
Newport Hotel Group
06.2021 - 09.2021
- Gave five star customer experience while multi client servicing guests of ten different hospitality locations using HMS and Travelclick
- Consistently built rapport with guests and virtually upsold their bookings to over fifty guests per day
- Worked in sales focused, competitive environment in hospitality industry
Floor Leader (Operations Specialist)
Lush Providence Place Mall
10.2020 - 06.2021
- Place orders for shop inventory based on product popularity, fiscal shop goals and industry trends
- Independently lead cycle counts for loss prevention and inventory accuracy then followed up with staff to prevent future inconsistencies
- Manage receiving shipments on weekly basis
- Motivated team by collaborating with elevated staff members to follow up on daily and quarterly goals
Floor Leader, Store Trainer
Lush South Shore Plaza
09.2019 - 10.2020
- Onboard and train new floor leaders, sales ambassadors and seasonal hires using Lush tools and consistent feedback to support shop goals and staff retention
- Use development conversations during one on ones to create action plans that help elevate individual growth while tying into shop areas of focus
- Create team development activities to support product knowledge as well as behavioral growth
- Perform and train on opening and closing duties such as write offs, till counts and deposit drops
- Motivate staff through communicating drivers, setting goals and offering solutions to daily areas of opportunity
- Adapt feedback, coaching and development styles to individual employees to ensure supportive learning environment
Senior Sales Ambassador
09.2018 - 09.2019
Seasonal Sales Ambassador
Lush South Shore Plaza
10.2017 - 12.2017
Education
High School Diploma -
The New England Conservatory of Music
Boston, MASkills
- Client Advisement
- Operational Efficiency
- Strategic Business Initiatives
- Flexible Work Schedule
- Sales Floor Maintenance
- Recruitment and Training
Timeline
Registered Agent
Caroline’s
09.2021 - Current
Reservations Agent
Newport Hotel Group
06.2021 - 09.2021
Floor Leader (Operations Specialist)
Lush Providence Place Mall
10.2020 - 06.2021
Floor Leader, Store Trainer
Lush South Shore Plaza
09.2019 - 10.2020
Senior Sales Ambassador
09.2018 - 09.2019
Seasonal Sales Ambassador
Lush South Shore Plaza
10.2017 - 12.2017
High School Diploma -
The New England Conservatory of Music
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