Leah Morton
Denver,NC
Summary
Energetic Office Manager equipped to support day-to-day operational functions, and accomplish business goals. Blends advanced organizational, technical, and business expertise to enhance workflows. Focused on attentively assisting office staff and customers, and identifying opportunities for improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager | Licensed Chiropractic Assistant
Cornerstone Health Center
Charlotte, NC
09.2022 - Current
- Onboarded and trained new employees
- Managed patient complaints and resolved issues professionally
- Led weekly team meetings to enhance workflow and communication
- Prepared daily, weekly, and monthly statistical reports
- Conducted interviews and assisted in hiring and termination processes alongside the CEO
- Fostered a positive and supportive work environment, encouraging team collaboration
- Utilized Excel, Genesis (EHR), and TrackStat (patient messaging system)
Chiropractic Coordinator | Licensed Chiropractic Assistant
The Health Institute of North Carolina
Cary, NC
11.2020 - 09.2022
- Assisted chiropractors in maintaining accurate medical records and treatment plans
- Managed patient scheduling and ensured smooth clinic operations
- Established clear and effective communication between patients and chiropractors
- Verified patients’ financial information and processed payments
- Provided front desk support, greeting and assisting patients
- Acted as a team player by offering support to colleagues and maintaining a positive clinic atmosphere
- Utilized Excel, QuickPractice, and Word
Server/Bartender
Fourk
Hickory, NC
05.2015 - 10.2020
- Demonstrated in-depth knowledge of food and beverage offerings
- Addressed customer concerns and coordinated with kitchen staff to resolve issues
- Managed phone inquiries and processed payments
- Delivered excellent customer service in a fast-paced environment
- Multitasked effectively to ensure seamless service
- Promoted teamwork by supporting coworkers during busy shifts and fostering a welcoming environment
Intern
Kiser Eye Care
05.2020 - 08.2020
- Performed preliminary eye exams for patients of all ages
- Conducted visual field tests and OCT scans for optic nerve and retina assessments
- Operated OPTOS scan equipment
- Verified insurance details and assisted with front desk operations
- Provided excellent customer service by greeting patients and handling phone calls
- Maintained a positive and friendly attitude while assisting patients and staff
Intern
Abernathy Laurels Senior Living
05.2016 - 07.2017
- Assisted the CEO and nursing home administrator in daily operations
- Shadowed healthcare professionals to gain hands-on patient care experience
- Provided support and encouragement to patients and staff, ensuring a compassionate environment
Education
Bachelor of Science - Healthcare Management
Appalachian State University
Boone, NC05.2020
Skills
- Staff hiring
- Strategic planning
- Meeting planning
- Document management
- Business administration
- Workflow optimization
- Relationship building
- Conflict management
- Staff management
- Human resources
- Customer service
- Office management
- Employee training
- Scheduling
- Mail handling
- Inventory control
- Customer relations
- Technical support
- Credit and collections
- Senior leadership support
References
Available upon request.
Community Service
Future Healthcare Executives Club, 08/01/18, 05/31/20
Certification
- Chiropractic Assistant Level 2
Timeline
Office Manager | Licensed Chiropractic Assistant
Cornerstone Health Center
09.2022 - Current
Chiropractic Coordinator | Licensed Chiropractic Assistant
The Health Institute of North Carolina
11.2020 - 09.2022
Intern
Kiser Eye Care
05.2020 - 08.2020
Intern
Abernathy Laurels Senior Living
05.2016 - 07.2017
Server/Bartender
Fourk
05.2015 - 10.2020
Bachelor of Science - Healthcare Management
Appalachian State University
Similar Profiles
Sashalee AcostaSashalee Acosta
Dental Assistant at Cornerstone Family Health CenterDental Assistant at Cornerstone Family Health Center
Iris OrtizIris Ortiz
Clerical Medical Assistant at Greater Hudson Valley Family Health Center (Cornerstone)Clerical Medical Assistant at Greater Hudson Valley Family Health Center (Cornerstone)
Adam NicholsAdam Nichols
RBT at Cornerstone Autism CenterRBT at Cornerstone Autism Center