Leah Nadle
East Longmeadow,MA
Summary
Dynamic Restaurant Manager with a proven track record at Marios Pizzeria & Ristorante, excelling in team management and customer engagement. Enhanced service quality through effective staff training and organization, fostering a positive dining experience. Skilled in inventory control, ensuring operational efficiency while resolving issues promptly to maintain high standards.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Marios Pizzeria & Ristorante
10.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Creating weekly schedules for staff.
- Resolving any issues or problems that may occur.
Barista
Shelburn Falls Coffee Roasters
03.2021 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Banquet Server
Lanotte
01.2020 - 09.2022
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Education
High School Diploma -
Western New England University
Springfield, MA05-2028
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Organization and prioritization
Timeline
Restaurant Manager
Marios Pizzeria & Ristorante
10.2023 - Current
Barista
Shelburn Falls Coffee Roasters
03.2021 - 10.2023
Banquet Server
Lanotte
01.2020 - 09.2022
High School Diploma -
Western New England University
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