Summary
Overview
Work History
Education
Skills
Timeline
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Leah Newsom

Covington,KY

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts, and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

8
8
years of professional experience

Work History

Account Manager

Police Motor Escorts LLC
08.2019 - Current
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Nanny

Megan And Cody Gilbert
01.2021 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted children with homework assignments and special projects across different subjects.

Sales Associate

Orangetheory Fitness
05.2022 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.

Beverage Cart Attendant

Devou Park Golf Course
05.2021 - 08.2023
  • Restocked, organized, and ordered products for the beverage cart to maintain optimum inventory.
  • Managed closing duties by restocking items on cart and reconciling cash drawer.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Established rapport with customers by providing friendly and attentive service.
  • Collaborated with other dining room and bar staff to facilitate efficient service.

Volunteer

Saint Elizabeth Hospital
08.2015 - 07.2022
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

Bachelor of Arts - Communication

University of Kentucky
Lexington, KY
12.2023

Skills

  • Business Development
  • Payment Collecting
  • Accounts Payable and Accounts Receivable
  • Expense Control
  • Strategic Planning
  • Sales Solutions
  • Strong Lead Development Skills
  • Business Negotiation
  • Issue Resolution
  • Staff Management

Timeline

Sales Associate

Orangetheory Fitness
05.2022 - 08.2023

Beverage Cart Attendant

Devou Park Golf Course
05.2021 - 08.2023

Nanny

Megan And Cody Gilbert
01.2021 - Current

Account Manager

Police Motor Escorts LLC
08.2019 - Current

Volunteer

Saint Elizabeth Hospital
08.2015 - 07.2022

Bachelor of Arts - Communication

University of Kentucky

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Leah Newsom