Leah Pawl
Las Vegas,NV
Summary
Owner leading marketing operations, client communication, intake, and follow-up for 50+ client cases per month in a small service business, helping drive 70%+ growth. Coordinates between clients, medical providers, and legal offices while protecting confidentiality and keeping documentation organized. Brings cross-functional experience from marketing, public safety, and emergency medical care to fast-moving, high-stakes work.
Overview
2
2
Certifications
28
28
years of professional experience
Work History
Owner
JL Marketing
2016.06 - Current
- Coordinate [number] client inquiries monthly to support timely communication and consistent service follow-up.
- Managed daily operations for a small marketing business, balancing scheduling, workflow priorities, and client needs.
- Coordinated communication between clients, medical providers, and legal offices to keep information organized and responsive.
- Maintained confidentiality and professional relationships while handling follow-ups and sensitive client information.
Marketing Manager
Complete Care Injury Center
2013.03 - 2016.05
- Expanded referral relationships with physicians and attorneys, increasing business volume by approximately 70%.
- Tracked leads monthly to support growth initiatives and follow up on new opportunities.
- Represented the organization in meetings and outreach efforts with physicians, attorneys, and prospective partners.
- Built referral relationships that supported steady business development across the practice network.
- Supported growth initiatives by monitoring opportunities and coordinating follow-up across incoming leads.
Police Officer
Henderson Police Department
2008.06 - 2010.12
- Completed accurate incident reports and documentation to support clear department records and case review.
- Collaborated with emergency services to coordinate response efforts and maintain effective incident communication.
- Applied POST 1 certification standards during patrol duties across assigned graveyard shifts.
Paramedic
MedicWest Ambulance
1999.01 - 2008.12
- Delivered advanced life support care aboard an ALS ambulance, supporting critical patient transport and stabilization.
- Performed emergency medical assessments to identify patient needs and guide timely field treatment.
- Responded to 911 calls across the Las Vegas Valley, adapting care to changing emergency conditions.
- Maintained accurate medical records during high-pressure calls, supporting continuity of care and compliance.
Education
Associate of Arts - General Studies
College of Southern Nevada
Bachelor of Science - Nursing
Arizona College of Nursing
2026-10
Associate of Applied Science - Nursing
CSN
Las Vegas, Nv2009-02
Skills
- Communication
- Documentation
- Customer & patient service
- Relationship building
- Operations management
- Scheduling coordination
- Lead tracking
- Microsoft Office
- Confidentiality (HIPAA)
- Case management
- Patient follow-up
- Incident reporting
- Medical terminology
- Call triage
- Referral management
- CRM software
Certification
Paramedic Certificate — UMC Hospital
Timeline
Owner
JL Marketing
2016.06 - Current
Marketing Manager
Complete Care Injury Center
2013.03 - 2016.05
Police Officer
Henderson Police Department
2008.06 - 2010.12
Paramedic
MedicWest Ambulance
1999.01 - 2008.12
Bachelor of Science - Nursing
Arizona College of Nursing
Associate of Arts - General Studies
College of Southern Nevada
Associate of Applied Science - Nursing
CSN