Summary
Overview
Work History
Education
Skills
Timeline
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Leah Reheis

Flagstaff,AZ

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable server with expertise in personnel development, multitasking, team collaboration and resolving issues with customers, waitstaff and management.

Overview

5
5
years of professional experience

Work History

Server

Texas Roadhouse
04.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Lifeguard and Swim Instructor

Gilbert Public Schools
05.2019 - 08.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.

Education

High School Diploma -

Campo Verde High School
Gilbert, AZ
05.2022

Skills

Strong Work Ethic

Exceptional customer service

Memory retention

Creative Thinking

Problem-Solving

Time Management

Reliability and punctuality

Timeline

Server

Texas Roadhouse
04.2023 - Current

Lifeguard and Swim Instructor

Gilbert Public Schools
05.2019 - 08.2021

High School Diploma -

Campo Verde High School

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Leah Reheis