Leah Roberts

• Participated in continuing education opportunities to stay current with industry best practices and enhance professional growth as a Telephone Triage Registered Nurse.
• Fostered a positive work environment within the telephone triage nursing team, promoting open communication and collaboration among colleagues.
• Supported continuity of care between primary provider visits through telephone triage, prescription refills, and answering patient inquiries.

• Assist in ensuring the quality of patient care in the residences of the patient with the primary function to coordinate care with the interdisciplinary team, patient, family, and referring agency.
• Conduct weekly Interdisciplinary Case Conferences with RN Case Managers
• Order DME and patient medical supplies
• Arranged for Transitional care providers and

mobile wound care referrals.

• Addressed patient inquiries and concerns to improve overall patient experience.
• Ensured compliance with healthcare regulations, maintaining high standards of care.
• Oversees incident reports, patient complaints and Infection cases.

• Oversees patient care plan and ensures implementation, collaborates with other healthcare professional to optimize patient care while complying with state and federal regulations
• Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
• Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.

• Provides clinical expertise in the daily function of the unit and acts as a liaison between physician, staff and families for problem solving.
• Assists in the implementation and compliance to hospital departmental policies/procedures and accrediting agency standards.
• Interacts with staff and supervisors to adjust personnel assignments during shift of responsibility, taking into consideration issues such as but not limited to staff competency, standards of care.
• Is proactive in identifying staff and departmental problems and communicates with manager to resolve issues in a timely manner. Provides input to the manager for staff performance reviews.
• Appropriately teaches, mentors, delegates and monitors other personnel involved in patient care and encourages questions. Assists in updating practice competencies.
• Works alongside staff in conducting Pre-Operative calls and in person interviews, including Enhanced Recovery After Surgery education.

• Assists with the provision of expert clinical care, working closely with physician offices, secretaries and other ancillary departments.
• The role involves supervising nursing staff, coordinating patient care, and ensuring smooth clinical operations.
• Managed patient records, ensuring accurate documentation for continuity of care.

• Reviews current Adult and Pediatric elective preoperative testing guidelines including medication and NPO guidelines.
• Conducts calls and/or face-to-face interviews, review and updates patient history, medications and travel screening.
• Reviews abnormal labs, test and medical concerns about patients, alerts the surgeon's office, Clinical supervisor and Anesthesia with any findings that could delay or prevent surgery.
• Coordinated with interdisciplinary teams to deliver comprehensive patient care.
• Improved patient recovery with education on post-discharge care and medication adherence.

• Preforms pre-operative, post-operative phone calls and in-person interviews to patients who are undergoing surgeries and/or procedures with anesthesia/sedation
• Preforms ECG's and draw labs, organize and report Red Flags at the daily Huddle to other interdisciplinary teams

• Ambulatory Surgery provides pre, intra and post op care to surgical and procedural sedation patients
• Provide service for the patient population of pediatrics, adolescents, adult and elderly patients
• Working with a variety of provider specialties in caring for people going home the same day or are being admitted to the hospital
• Assisted physicians with diagnostic tests to ensure accurate results.
• Monitored patient progress to ensure timely recovery.
• Educated patients on post-discharge care for successful recovery.

• Delivering high-quality patient care, collaborating with colleagues to develop and implement individualized care plans, and contribute to the development of positive and supportive work environment

• Provide direct patient care under the supervision of the RN, delivering high-quality patient care, collaborating with colleagues to develop and implement individualized care plans, and contribute to the development of positive and supportive work environment
• Improved patient comfort by administering medication and treatments.
• Collaborated with healthcare team to ensure comprehensive care plans.
• Monitored changes in patient conditions, promptly reporting to registered nurses.
• Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.