Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Communication Skills
Interests
Work Availability
Work Preference
Languages
Quote
Timeline
02

Leah Roberts

Albany,Oregon

Summary


Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Clinical Patient Care Coordinator/Clinical Case Manager

Adaptive Home Health
10.2023 - 02.2025
  • Assist in ensuring the quality of patient care in the residences of the patient with the primary function to coordinate care with the interdisciplinary team, patient, family, and referring agency.
  • Conduct weekly Interdisciplinary Case Conferences with RN Case Managers
  • Order DME and patient medical supplies
  • Arranged for Transitional care providers and

mobile wound care referrals.

  • Addressed patient inquiries and concerns to improve overall patient experience.
  • Ensured compliance with healthcare regulations, maintaining high standards of care.
  • Oversees incident reports, patient complaints and Infection cases.

RN Home Health Nurse

Mission Home Health
09.2023 - 11.2023
  • Oversees patient care plan and ensures implementation, collaborates with other healthcare professional to optimize patient care while complying with state and federal regulations
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.

RN Charge Nurse, Pre-Op Clinic

Good Samaritan Regional Medical Center
07.2022 - 07.2023
  • Provides clinical expertise in the daily function of the unit and acts as a liaison between physician, staff and families for problem solving.
  • Assists in the implementation and compliance to hospital departmental policies/procedures and accrediting agency standards.
  • Interacts with staff and supervisors to adjust personnel assignments during shift of responsibility, taking into consideration issues such as but not limited to staff competency, standards of care.
  • Is proactive in identifying staff and departmental problems and communicates with manager to resolve issues in a timely manner. Provides input to the manager for staff performance reviews.
  • Appropriately teaches, mentors, delegates and monitors other personnel involved in patient care and encourages questions. Assists in updating practice competencies.
  • Works alongside staff in conducting Pre-Operative calls and in person interviews, including Enhanced Recovery After Surgery education.


RN Clinical Coordinator, Pre-Op Clinic

Good Samaritan Regional Medical Center
07.2020 - 07.2022
  • Assists with the provision of expert clinical care, working closely with physician offices, secretaries and other ancillary departments.
  • The role involves supervising nursing staff, coordinating patient care, and ensuring smooth clinical operations.
  • Managed patient records, ensuring accurate documentation for continuity of care.

RN, Pre-Op Clinic

Good Samaritan Regional Medical Center
06.2020 - 07.2020
  • Reviews current Adult and Pediatric elective preoperative testing guidelines including medication and NPO guidelines.
  • Conducts calls and/or face-to-face interviews, review and updates patient history, medications and travel screening.
  • Reviews abnormal labs, test and medical concerns about patients, alerts the surgeon's office, Clinical supervisor and Anesthesia with any findings that could delay or prevent surgery.
  • Coordinated with interdisciplinary teams to deliver comprehensive patient care.
  • Improved patient recovery with education on post-discharge care and medication adherence.

Pre-Op Clinic RN

Good Samaritan Regional Medical Center
08.2012 - 01.2020
  • Preforms pre-operative, post-operative phone calls and in-person interviews to patients who are undergoing surgeries and/or procedures with anesthesia/sedation
  • Preforms ECG's and draw labs, organize and report Red Flags at the daily Huddle to other interdisciplinary teams

RN, Ambulatory Surgery

Good Samaritan Regional Medical Center
08.2009 - 06.2012
  • Ambulatory Surgery provides pre, intra and post op care to surgical and procedural sedation patients
  • Provide service for the patient population of pediatrics, adolescents, adult and elderly patients
  • Working with a variety of provider specialties in caring for people going home the same day or are being admitted to the hospital
  • Assisted physicians with diagnostic tests to ensure accurate results.
  • Monitored patient progress to ensure timely recovery.
  • Educated patients on post-discharge care for successful recovery.

RN, Progressive Care Unit/Stepdown

Good Samaritan Regional Medical Center
06.2003 - 07.2009
  • Delivering high-quality patient care, collaborating with colleagues to develop and implement individualized care plans, and contribute to the development of positive and supportive work environment

LPN, Progressive Care Unit/Stepdown

Good Samaritan Regional Medical Center
08.2001 - 06.2003
  • Provide direct patient care under the supervision of the RN, delivering high-quality patient care, collaborating with colleagues to develop and implement individualized care plans, and contribute to the development of positive and supportive work environment
  • Improved patient comfort by administering medication and treatments.
  • Collaborated with healthcare team to ensure comprehensive care plans.
  • Monitored changes in patient conditions, promptly reporting to registered nurses.
  • Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.

Education

Associate's degree - nursing

Chemeketa Community College
Salem, Oregon
01.2003

Licensed practical nurse -

Chemeketa Community College
Salem, Oregon
01.2001

Prerequisites for nursing -

Linn-Benton Community College
Albany, Oregon
01.2001

Skills

  • Strong communication skills
  • Patient care coordination
  • Collaboration with health care teams
  • Managing complex cases
  • Electronic health records (EHR)
  • Compassion
  • Empathy
  • Clinical nursing skills
  • Organizing
  • Planning
  • Prioritizing work
  • Follow-up on pending issues
  • Performing multiple tasks simultaneously
  • Thriving in a dynamic fast-paced environment
  • Working under pressure

Accomplishments

  • Supervised team of six staff members.
  • Facilitated patient safety through highlighting Red Flags and reported them at the daily Huddle.
  • Samaritan Health Services 26 years of service recognition
  • Shining star award

Certification

  • Registered Nurse, 07/01/02
  • Licensed Practical Nurse, 07/01/01

Communication Skills

Effective written and oral communication skills to explain complex issues when teaching patient and families, ability to exchange information between team members and tactfully discuss issues.

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • Volunteer Work Co-President of Sleep in Heavenly Peace OR-Albany
  • Gardening
  • Camping
  • Cooking
  • Baking
  • Backpacking and Hiking
  • Photography
  • Sewing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Company CultureHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchCareer advancementWork-life balance

Languages

English
Professional Working

Quote

Fall seven times; stand up eight.
Japanese proverb

Timeline

Clinical Patient Care Coordinator/Clinical Case Manager

Adaptive Home Health
10.2023 - 02.2025

RN Home Health Nurse

Mission Home Health
09.2023 - 11.2023

RN Charge Nurse, Pre-Op Clinic

Good Samaritan Regional Medical Center
07.2022 - 07.2023

RN Clinical Coordinator, Pre-Op Clinic

Good Samaritan Regional Medical Center
07.2020 - 07.2022

RN, Pre-Op Clinic

Good Samaritan Regional Medical Center
06.2020 - 07.2020

Pre-Op Clinic RN

Good Samaritan Regional Medical Center
08.2012 - 01.2020

RN, Ambulatory Surgery

Good Samaritan Regional Medical Center
08.2009 - 06.2012

RN, Progressive Care Unit/Stepdown

Good Samaritan Regional Medical Center
06.2003 - 07.2009

LPN, Progressive Care Unit/Stepdown

Good Samaritan Regional Medical Center
08.2001 - 06.2003

Licensed practical nurse -

Chemeketa Community College

Prerequisites for nursing -

Linn-Benton Community College

Associate's degree - nursing

Chemeketa Community College
Leah Roberts