Leah Romo
Saint Cloud,MN
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Bay 15
05.2023 - 08.2023
- Maintained warehouse accessibility and safety.
- Monitored inventory levels and completed audits to uncover and address inaccuracies.
- Checked packages and merchandise for damage and notified vendors.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Hostess
Red Lobster
10.2022 - 05.2023
- Greeted customers warmly upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hostesses on customer service best practices and restaurant policies.
Online Grocery Associate
Walmart
04.2020 - 08.2022
- Managed customer service inquiries and complaints for customer satisfaction.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Education
Bachelor of Science - Business Management
Saint Cloud State University
Saint Cloud, MN05.2025
Skills
- Product Sales and Promotion
- Purchasing Orders and Requisition
- Customer Satisfaction
- Issue Resolution
- Staff Training
- Time Management
Timeline
Warehouse Associate
Bay 15
05.2023 - 08.2023
Hostess
Red Lobster
10.2022 - 05.2023
Online Grocery Associate
Walmart
04.2020 - 08.2022
Bachelor of Science - Business Management
Saint Cloud State University