Leah See

• Greeted and seated guest promptly, providing a warm and welcoming dining experience
• Took food and beverage orders accurately and efficiently, ensuring all guest preferences and dietary restrictions were noted and accommodated
• Delivered orders in a timely manner, monitoring tables to anticipate guest needs and provide attentive service throughout the meal
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved guest concerns or complaints professionally, striving to exceed customer expectations and ensure satisfaction
• Contributed to a team-oriented environment by assisting coworkers during high-volume shifts and maintaining open communication

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Provided personalized, high-quality dining service to club members and guests

Assisted in setting up and breaking down dining areas for daily service, private events, and club functions, maintaining elegant presentation at all times.

Built strong, professional relationships with members by learning individual preferences, providing personalized recommendations, and ensuring consistent, attentive service.

• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Maximized table turnover rate by managing reservations and seating arrangements.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.