Leah Thompson
St. Augustine,FL
Summary
Dynamic General Manager with a proven track record at Stretch Zone, excelling in financial accountability and team leadership. Spearheaded membership growth through innovative business development strategies while fostering a positive environment. Adept at client assessment and staff training, driving operational success and enhancing overall client wellbeing.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Stretch Zone
St. Augustine, FL
02.2023 - 03.2025
- Supervised staff to foster a positive studio environment and elevate morale.
- Ensured effective studio operations while maintaining financial accountability.
- Led a team of four, managing daily operations to maximize efficiency.
- Drove membership growth through strategic business development and external sales initiatives.
- Introduced tailored programs to engage potential prospects effectively.
- Administered practitioner-assisted stretching for youth, adults, and seniors.
- Enhanced client mobility, flexibility, and wellbeing through targeted programs.
- Provided leadership and support to direct reports, facilitating professional development.
Care Giver
Yumi Care
Jacksonville, FL
06.2022 - 01.2023
- Provided assistance and support to individuals who needed help with daily tasks.
- Assisted patients with daily living activities such as bathing, dressing, rooming, providing meals and transferring and getting to activities outside of the home.
- Created schedule for patients based on their developmental needs.
- Monitored and provided medication when needed.
- Provided emotional support, engaging in conversations, and participating in activities such as board games.
- Observed and reported changes in clients physical or mental health to family members and supervisors.
- Maintained accurate records of care provided to clients and their progress.
- Ensured a safe and comfortable environment for clients promoting independence and dignity.
Rehabilitation technician
St. Vincent's Hospital (Riverside)
Jacksonville, FL
02.2018 - 05.2019
- Supported Physical Therapist in providing patient care focusing on administrative and patient care tasks.
- Assisted with exercises, prepare, and maintain treatment schedules and documented patient progress.
- Helped patient's post-orthopedic surgery ambulate to the exercise room and oversee their recovery plan.
- Functioned as an assistant to the physical therapist in an in-patient setting and helped aid the patients as needed.
- Scheduled appointments, managed patient records and answered phone.
- Provided instructions on exercise equipment use and self-management techniques for patients.
- Relay patient progress and concerns to Physical Therapist and other rehabilitation team members.
Exercise technician
Injury Care Center
Jacksonville, FL
04.2017 - 02.2018
- Maintained records, scheduled appointments, and collaborated with clients, staff, and health care professionals.
- Instructed patients on the appropriate exercises following accidents prior to and post chiropractic adjustments.
- Conducted fitness assessments, evaluated clients’ fitness levels, and coached patients through their exercises.
- Provided a combination of practical support, education, and potentially administrative tasks.
- Guided individuals on how to use various exercise equipment properly and safely.
Education
Doctor of Physical Therapy -
University of St. Augustine for Health Sciences
04.2022
Bachelor of Science - Kinesiology
Jacksonville University
05.2017
Skills
- Financial accountability
- Membership growth
- Team leadership
- Operational management
- Client assessment
- Customer relationship management
- Business development
- Staff supervision
- Training and development
- Staff training and development
- Verbal and written communication
Certification
Stretch Zone Method Certification, Proprietary
Clinical Internships
- Jacksonville Orthopedic Institute, Jacksonville, FL, 08/01/15, 12/01/15, Educated patients on exercises to enhance rehabilitation process., Organized case study to increase applied knowledge of field and aid in professional development.
- Sports Care Physical Therapy, Jacksonville, FL, 01/01/16, 04/01/16, Monitored the instructed exercise plans for the patients to ensure safe execution of given exercises., Educated patients on proper exercise techniques and home exercise programs.
- Team Rehabilitation, Barrington, IL, 01/01/21, 02/01/21, Collaborated with a Doctor of Physical Therapy providing intervention programs to patients., Provided manual therapy and modalities to patients with impairments.
- Preferred Physical Therapy, Fleming Island, FL, 01/01/22, 04/01/22, Evaluated patients with orthopedic and medical conditions and provided a physical therapist diagnosis., Developed a plan of care to promote healing and optimize human movement.
Affiliations
- Volunteered for Stars, a Parkinson's Disease Organization
- Larch House, An Adult disability Center
Timeline
General Manager
Stretch Zone
02.2023 - 03.2025
Care Giver
Yumi Care
06.2022 - 01.2023
Rehabilitation technician
St. Vincent's Hospital (Riverside)
02.2018 - 05.2019
Exercise technician
Injury Care Center
04.2017 - 02.2018
Doctor of Physical Therapy -
University of St. Augustine for Health Sciences
Bachelor of Science - Kinesiology
Jacksonville University
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