Leah Thorn
Chantilly,VA
Summary
Highly personable and skilled in customer service, with background as Host and Hostess in restaurant settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Bonefish Grill Restaurants
Fairfax, Virginia
04.2023 - Current
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Assisted with setting up banquet rooms for special events.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Directed customers to bar area in high-traffic times to increase drink sales.
Education
High School Diploma -
Chantilly High School
Chantilly, VA06-2025
Skills
- Table setting arrangements
- Conflict Resolution
- Dining crew workflow optimization
- High-volume dining
- Reservation coordination
- Payment Processing
- Server Support
Timeline
Restaurant Hostess
Bonefish Grill Restaurants
04.2023 - Current
High School Diploma -
Chantilly High School