Leah Toler
Sacramento,CA
Summary
Dynamic sales and customer service professional with over 20 years of experience, including 15 years in management. Recognized for consistently exceeding performance objectives and leading teams to outstanding results. Skilled in building strong client relationships, coaching high-performing teams, and creating positive, productive work environments. Dedicated to contributing to organizational success while pursuing continuous professional and personal growth. Known for a commitment to excellence, collaboration, and empowering others to achieve their highest potential.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Demmon Partners
07.2024 - 11.2025
- Supported high occupancy by delivering effective showings, providing excellent service, and completing thorough lead follow-up in the property CRM system.
- Built strong resident relationships to support high satisfaction and retention.
- Assisted applicants with paperwork and coordinated smooth, efficient move-ins.
- Partnered with maintenance to resolve resident issues quickly and professionally.
Realtor
Realty One Group Complete
08.2020 - Current
- Analyzed market data to price properties competitively and maximize profitability.
- Negotiated contract terms to secure favorable outcomes for clients.
- Leveraged social media and digital marketing to increase listing visibility and buyer engagement.
- Provided high-touch customer service to strengthen relationships and drive repeat business.
Store Manager
Van Heusen
11.2017 - 01.2021
- Effectively managed store operations, including inventory control, staffing, and customer service.
- Achieved sales targets by implementing strategic marketing initiatives and improving product displays.
- Led a team of 15 employees to deliver exceptional performance and uphold company standards.
- Resolved customer complaints promptly, ensuring high levels of customer satisfaction.
Property Manager
The Ferguson Group
01.2017 - 11.2017
- Conducted property tours, screenings, and lease negotiations to fill vacancies efficiently.
- Enforced property policies and resolved tenant disputes and inquiries promptly.
- Managed maintenance requests and coordinated with vendors to ensure property upkeep and tenant satisfaction.
- Completed move-in and move-out inspections to identify necessary repairs and damages.
Realtor
Lyon Real Estate
03.2014 - 01.2017
- Delivered exceptional customer service to ensure client satisfaction and loyalty.
- Managed complex real estate transactions efficiently, handling all details from start to finish.
- Conducted market analysis to guide clients in making informed, strategic decisions.
Sales Manager
Macy's
11.2005 - 03.2014
- Maintained high customer satisfaction through exceptional service and effective problem-solving.
- Led and motivated a team of 35+ employees to consistently achieve sales targets.
- Implemented merchandising strategies to drive store traffic and increase sales.
Skills
- Strong verbal communication
- Client relations management
- Sales expertise
- Staff Management
- Strong Organizational Skills
- Marketing Strategy Development
- Contract negotiation
Certification
Real Estate License 2014
Timeline
Leasing Consultant
Demmon Partners
07.2024 - 11.2025
Realtor
Realty One Group Complete
08.2020 - Current
Store Manager
Van Heusen
11.2017 - 01.2021
Property Manager
The Ferguson Group
01.2017 - 11.2017
Realtor
Lyon Real Estate
03.2014 - 01.2017
Sales Manager
Macy's
11.2005 - 03.2014