Leah Watkins
Monroe,NC
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and bringing a positive attitude to the workplace.
Overview
5
5
years of professional experience
Work History
Sales Associate
Willow and Toast
05.2024 - Current
- Built relationships with customers to encourage repeat business.
- Make and serve drinks and baked goods efficiently for customers.
- Organize and decorate shelves to maintain a positive visual appeal, engage customers, and promote specific merchandise.
- Manage Social Media with the creation of compelling and visually appealing content.
Professional Nanny
Katie Knorr
05.2022 - 08.2023
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Fostered strong relationships with families, prioritizing open communication and trustbuilding.
- Built positive and nurturing environments to support child social and emotional growth.
Bridal Consultant
Simpsons Bridal & Formal Wear
11.2019 - 05.2022
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
- Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
- Managed inventory control systems to maintain accurate stock levels, minimize loss, and optimize sales opportunities for the boutique.
- Managed a team of consultants, providing ongoing training and support to ensure consistently high-quality service for all clients.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
Education
Bachelor of Arts - Digital Communications And Media
University of North Carolina At Charlotte
Charlotte, NC05-2026
High School Diploma -
Union Academy Charter School
Monroe, NC06-2021
Skills
- Time management
- Teamwork and collaboration
- Goal oriented
- Problem-solving skills
- Excellent people skills
- Outgoing personality
Timeline
Sales Associate
Willow and Toast
05.2024 - Current
Professional Nanny
Katie Knorr
05.2022 - 08.2023
Bridal Consultant
Simpsons Bridal & Formal Wear
11.2019 - 05.2022
Bachelor of Arts - Digital Communications And Media
University of North Carolina At Charlotte
High School Diploma -
Union Academy Charter School
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