Leah Whitehead
Okmulgee,OK
Overview
23
23
years of professional experience
1
1
Certification
Work History
Private Duty Homecare
Self Employed Services
03.2001 - 08.2024
- Provided compassionate care for patients, resulting in positive feedback
- Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
- Facilitated smooth transitions between hospital discharge and home-based care through thorough communication with all parties involved.
- Developed strong rapport with clients, families, and doctors
- Maintained professional demeanor under all circumstances
Lead CNA/RNA
Seneca House
05.2015 - 12.2020
- Supported patients in daily routines, encouraging self-reliance and respect
- Contributed to patient care by performing daily grooming duties.
- Boosted patient satisfaction by offering considerate and focused attention.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Enabled seamless interaction between patients, their families, and medical personnel to improve comprehension of care plans.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Property Manager
Fellows Rentals
12.2010 - 12.2016
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Worked with contractors and subcontractors wen properties where damaged
Clerk
Gas-N-Snack
09.2012 - 11.2015
- Provided compassionate care for patients, resulting in positive feedback
- Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
- Facilitated smooth transitions between hospital discharge and home-based care through thorough communication with all parties involved.
- Developed strong rapport with patients and families
- Maintained professional demeanor under all circumstances
Sales Specialist
Lowes Home Improvement
02.2003 - 12.2004
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Cross trained in all departments
- Acted as point of contact for customers and vendors, delivering project estimates and coordinating installer visits.
Education
General Studies
NSU
Tahlequah, OKHigh School Diploma - Basic
Grove High School
Grove, OK05.2000
Skills
- Strong Interpersonal Skills
- Adaptability
- Self-Starter
- Detailed Oriented
- Strategic Negotiations
- Result-oriented
- Excellent Communication
- Team Collaboration
- Highly Dependable
Certification
CNA
First Aide
CPR
- [State] Driver's License
Summary
I’m transitioning from a long career in medical field to a sales/ management role where I can utilize my exceptional communication, relationship-building, and client-centered approach to maximize results within your company.
I bring a comprehensive set of skills that I believe will be valuable your company.
My communication, people-centric nature, and compassion have afforded me excellent problem solving skills.
As an engaging communicator, I keep my focus on building strong professional relationships that has been a beneficial asset throughout my career.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementPersonal development programsCompany CultureTimeline
Lead CNA/RNA
Seneca House
05.2015 - 12.2020
Clerk
Gas-N-Snack
09.2012 - 11.2015
Property Manager
Fellows Rentals
12.2010 - 12.2016
Sales Specialist
Lowes Home Improvement
02.2003 - 12.2004
Private Duty Homecare
Self Employed Services
03.2001 - 08.2024
General Studies
NSU
High School Diploma - Basic
Grove High School
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