Leah Williams
Virginia Beach,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Hostess
Beach Cinema Alehouse
06.2022 - 08.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout their experience.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Accommodated special seating requests for guests to enhance satisfaction.
- Used cash registers and credit card machines to cash out customers.
- Relayed guest comments or suggestions to manager on duty for further action.
- Completed daily side work and opening and closing duties without fail.
- Organized and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Tutor
Susan Marsh
01.2022 - 05.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits.
- Used personalized learning plans to guide students to deeper understanding of course material.
Babysitter
The Tisdale Family
12.2017 - 07.2019
- Responsible for the care and safety of elementary age children.
- Cleaned and organized household.
Education
Bachelor of Science - Marketing
Virginia Tech
Blacksburg, VA05.2026
High School Diploma -
Norfolk Christian Schools
Norfolk, VA06.2022
Skills
- Hospitality and Accommodation
- Active Listening and Communication
- Warm and Friendly
- Organization and Time Management
- Guest Flow
- Greeting Guests
- Sales and Marketing
Timeline
Hostess
Beach Cinema Alehouse
06.2022 - 08.2022
Tutor
Susan Marsh
01.2022 - 05.2022
Babysitter
The Tisdale Family
12.2017 - 07.2019
Bachelor of Science - Marketing
Virginia Tech
High School Diploma -
Norfolk Christian Schools
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