Leaha Nelson
Jacksboro,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Account Executive
Rotech Healthcare
03.2023 - Current
- DME sales
- Following up on patients.
- Meeting monthly sales goals.
- Processing orders regarding DME, including CGM, Wound supplies as well as NPWT.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers
- Resolved issues promptly to drive satisfaction and enhance customer service
- Managed sales cycle to maintain solid customer base
- Strengthened customer relationships with proactive and collaborative approach to managing needs
- Gained understanding of goals, objectives and processes to meet client business needs
- Met and exceeded service level goals to achieve standards and expectations
- Serviced accounts and proposed new products and services to maximize revenue
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
Registered Medical Assistant, Charge Coordinator
Summit Medical Group
07.2022 - 03.2023
- Create claims
- Submit claims
- Hipaa compliance
- Attention to detail
- Typing skills
- Ability to prioritize and multi-task
- Answered questions, assisted providers and office staff
- Completed data entry tasks with accuracy and efficiency
- Verified data prior to entry to maintain high accuracy
- Supported multiple departments with claims submissions
- Located and corrected claim errors and reported to management
- Organized and submitted Home health and immigration documents for insurance purposes
- Successful pace of work within the tight deadlines
- Managed office activities by maintaining communication , tracking records and filing all documents
- Aided colleagues, managers and customers through regular communication and assistance.
Registered Medical Assistant
Summit Medical Group, RMA
09.2016 - 03.2022
- Injections
- Venipuncture 20+ patients a day
- Performed Retna Vue testing
- Scribed for the physician 20 + patients a day
- Called patients with lab and imaging results
- Measured patient spirometry
- Sanitized, restocked and organized exam rooms and medical equipment
- Documented vital signs and health history for patients in clinic and hospital environments
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Called and faxed pharmacies to submit prescriptions and refills
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Prepared and administered medications to alleviate patient symptoms
- Taught patients about medications, procedures and care plan instructions
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
- Followed appropriate procedures to minimize patient's exposure to radiation
- Oriented and trained new staff on proper procedures and policies
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Ross Medical Education Center
Decatur Knoxville, TNHigh School Diploma - undefined
Campbell County Comprehensive High School
Jacksboro, TNSkills
- Medical experience
- Claims submission
- Attention to detail
- Organization skills
- Administrative Duties
- Business Development and Planning
- Business Growth Opportunities
- Customer Relationships
- Product and Service Sales
- Strong Relationships
- Marketing Strategy Implementation
- Marketing Management
- Professional Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills
Timeline
Account Executive
Rotech Healthcare
03.2023 - Current
Registered Medical Assistant, Charge Coordinator
Summit Medical Group
07.2022 - 03.2023
Registered Medical Assistant
Summit Medical Group, RMA
09.2016 - 03.2022
Ross Medical Education Center
High School Diploma - undefined
Campbell County Comprehensive High School
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