Leana Stacy
Springfield, OH
Summary
Multitasking with a strong focus on guest engagement and collaboration. Demonstrates adaptability and a commitment to improving performance, ready to enhance customer experiences in any setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Twin Peaks
Beavercreek, OH
11.2025 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Efficiently processed orders and managed transactions using POS systems.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Adapted quickly to high-pressure environments during peak hours to meet customer demands.
- Recommended menu items based on guest preferences, increasing sales opportunities.
House Cleaner
The Cleaning Authority
Beavercreek, OH
09.2024 - 12.2025
- Cleaned residential spaces using industry standard tools and eco friendly products.
- Maintained high standards of cleanliness by following detailed checklists and safety protocols.
- Ensured customer satisfaction through effective communication and attention to client preferences.
- Managed time efficiently to complete multiple cleaning tasks within scheduled appointments.
- Implemented organizational systems for cleaning supplies, enhancing workflow and accessibility.
Activities Assistant
Wright Rehabilitation and Healthcare Center
Fairborn, OH
05.2024 - 07.2024
- Facilitated group activities, promoting social interaction and cognitive stimulation among residents.
- Supported residents with mobility and personal care during activity sessions to ensure safety and comfort.
- Monitored equipment used in activities, ensuring proper maintenance and compliance with safety protocols.
- Provided emotional support and companionship to improve quality of life for residents.
- Engaged residents through events, small groups, and personal attention.
Server
Bluebird Retirement Community
Marysville, OH
10.2023 - 05.2024
- Maintained cleanliness and organization of dining area to enhance resident experience.
- Assisted in training new servers on menu items and service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming residents and family memebers.
Education
Cosmetology
Paul Mitchell The School
Cincinnati, OH07-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Team collaboration
- Performance improvement
- Task prioritization
- Daily specials memorization
- Multitasking and organization
Certification
- Licensed Cosmetology - September 2025
Timeline
Server
Twin Peaks
11.2025 - Current
House Cleaner
The Cleaning Authority
09.2024 - 12.2025
Activities Assistant
Wright Rehabilitation and Healthcare Center
05.2024 - 07.2024
Server
Bluebird Retirement Community
10.2023 - 05.2024
Cosmetology
Paul Mitchell The School