Leandra Castillo
Bronx,NY
Summary
Capable pharmacy technician proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Eager to bring talent and efficiency to the workplace. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
The Bronx, NY
06.2022 - 09.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Stocked, labeled, and inventoried medication to keep accurate records
- Entered and processed patients’ prescriptions into internal system
- Resolved third-party billing, computer system and customer service issues
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products
Pharmacy Technician
Rite Aide Pharmacy
The Bronx, NY
12.2021 - 03.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Stocked, labeled, and inventoried medication to keep accurate records
- Entered and processed patients’ prescriptions into internal system
Education
Currently Enrolled - Nursing
Lehman College of The City University of New York
The Bronx, NYHigh School Diploma - undefined
High School For Energy And Technology
Bronx, NY06.2021
Skills
- Proper labeling and coordination
- Quality Assurance and Control
- Answering Customer Questions
- Planning and Coordination
- Critical Thinking
- Flexible and Adaptable
- Multitasking Abilities
Timeline
Pharmacy Technician
CVS Pharmacy
06.2022 - 09.2023
Pharmacy Technician
Rite Aide Pharmacy
12.2021 - 03.2022
Currently Enrolled - Nursing
Lehman College of The City University of New York
High School Diploma - undefined
High School For Energy And Technology