LeAndra Polley
Sanger,TX
Summary
Dynamic office management professional with strong organizational skills and a focus on staff development. Experience in training teams, managing vendor relationships, and improving operational efficiency. Committed to fostering a positive workplace culture. I have spent most of my life in customer service, not always easy but it is a full time blessing!
In the past I was apart of Sanger Youth Sports, working with fundraising, helping operate a safe environment for cheer groups, softball as well as helping with baseball concessions. I have spent several years as a Sales Representative for HVAC equipment for Residential & Commerical sales which includes speaking & working with big companies, owners, managers & supply houses and/or distributors. I work with a food pantry at Friendship Church of Denton & I am also one of the Youth Leaders.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager
Peak Mechanical DFW
Sanger, TX
06.2025 - 01.2026
- Led training sessions for new staff on office procedures and software applications, enhancing team productivity.
- Facilitated communication between departments, fostering collaboration and ensuring alignment on operational goals.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
District Clerk
Denton County
Denton, TX
02.2025 - 06.2025
- Managed district records, ensuring compliance with legal standards and regulations.
- Facilitated communication between departments to streamline document processing workflows.
- Implemented digital filing systems, enhancing accessibility and reducing retrieval times.
- Coordinated public information requests, providing accurate and timely responses to inquiries.
- Supported judicial proceedings through timely preparation of agendas, docket calendars, and correspondence for judges and attorneys.
- Safeguarded sensitive legal materials with strict adherence to security protocols when handling confidential files or data storage devices.
- Contributed to a positive work environment through active participation in staff meetings training sessions continuous professional development opportunities.
- Ensured timely compliance with statutory reporting requirements by submitting accurate reports to various governmental agencies as needed.
- Demonstrated commitment to public service by consistently providing courteous assistance to individuals seeking information or support from the district clerk''s office.
Office Manager
Underwoods HVAC
Sanger, TX
07.2023 - 01.2025
- Managed daily office operations, ensuring efficient workflow and adherence to company policies.
- Coordinated schedules and appointments for executives, optimizing time management across departments.
- Oversaw inventory management, implementing systems for tracking supplies and equipment efficiently.
- Developed and maintained relationships with vendors, negotiating contracts to reduce costs and improve service quality.
- Implemented process improvements that streamlined administrative functions, increasing overall office efficiency.
- Monitored budget expenditures, identifying areas for cost-saving initiatives without sacrificing quality of service.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Paraprofessional- Substitute
Sanger ISD
Sanger, TX
08.2018 - 05.2021
- Assisted lead teachers in classroom management and instructional support.
- Implemented individualized education plans for students with diverse learning needs.
- Collaborated with educators to develop engaging lesson plans and activities.
- Monitored student progress and provided feedback to improve academic performance.
- Supported classroom technology integration to enhance learning experiences.
- Contributed to a positive classroom environment through effective behavior management strategies.
- Contributed to a safe learning environment, monitoring students during non-instructional times and addressing any concerns or issues promptly.
- Assisted in the implementation of behavior management strategies, reducing disruptions and fostering a positive learning atmosphere.
- Participated in team meetings to discuss student progress, identify areas for growth, and develop strategies to support continued academic success.
- Facilitated small group instruction, allowing for targeted support and personalized attention to address specific academic needs.
Home Health Aide
Hope Home
Keller, TX
08.2011 - 09.2018
- Provided compassionate personal care to clients, enhancing their daily living activities and overall well-being.
- Assisted clients with medication management, ensuring adherence to prescribed health regimens.
- Monitored client vital signs, reporting any changes to healthcare professionals promptly.
- Developed individualized care plans in collaboration with healthcare teams to meet client needs effectively.
- Maintained accurate documentation of patient progress and care activities in compliance with regulatory standards.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Education
High School Diploma -
Sanger High School
Sanger, TXSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Employee supervision
- Staff management
- Payroll and budgeting
- Document management
- Scheduling and calendar management
Accomplishments
* I averaged around $65K within 4 months on sales for equipment, 7 full systems, a few spiffs as well as PM agreements for the company I managed.
* I have & do sponsor individuals with any & all addictions, helping all ages get the help they may need.
* I volunteer with pre teens & young adults in youth group as well as serving the community through food pantry as well as our monthly food bank.
* I hold a weekly Fellowship group at my home with dinner for a safe place for people to talk, listen, learn & we do a Bible study as well.
Certification
Certified in TDA's Civil Rights Training
Certified in Texas Food Handler Education
Timeline
Office Manager
Peak Mechanical DFW
06.2025 - 01.2026
District Clerk
Denton County
02.2025 - 06.2025
Office Manager
Underwoods HVAC
07.2023 - 01.2025
Paraprofessional- Substitute
Sanger ISD
08.2018 - 05.2021
Home Health Aide
Hope Home
08.2011 - 09.2018
High School Diploma -
Sanger High School