Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

LeAndrea Perez

College Station,TX

Summary

Meticulous Executive Housekeeper using 6 years in hospitality industry to maintain highest standards of cleanliness and staff efficiency. Additional skills include time management, employee follow up and motivation as well as providing excellent customer service through highly-organized services.

Hardworking Hosuekeeping bringing 6 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.


Overview

5
5
years of professional experience

Work History

Executive Housekeeper

Aggieland Boutque
College Station, TX
01.2022 - 03.2022
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Project Manager

ATX Facility Solutions
Bryan, TX
12.2019 - 01.2022
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Drove team success through shared vision and recognition of quality performance.
  • Modified and directed project plans to meet organizational needs.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Hospitality Team Member

ATX Facility Solutions
Austin, TX
03.2017 - 12.2019
  • Collaborated with various team members to meet guests' requests.
  • Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
  • Increased customer service ratings significantly through personable service.
  • Collaborated with maintenance, housekeeping and security teams to resolve requests and issues efficiently.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Education

GED -

Travis B Bryan High School
Bryan, TX

Skills

  • Wall and Ceiling Cleaning
  • Guest Satisfaction
  • Health Standards Compliance
  • Team Support and Collaboration
  • Special Requests
  • Guest Service and Support
  • Trash Collection and Disposal
  • Inventory Restocking
  • Hospitality Management
  • COVID-19 Safety Procedures
  • Room and Public Space Cleaning
  • Maintenance Scheduling
  • Rug and Carpet Cleaning
  • Cart Stocking and Organization
  • Daily Progress Reports
  • Laundry Distribution
  • Guest Safety
  • Room Turnover
  • Guest Request Response
  • Project Requirements
  • Linen Cleaning and Storage

Languages

English
Full Professional

Timeline

Executive Housekeeper

Aggieland Boutque
01.2022 - 03.2022

Project Manager

ATX Facility Solutions
12.2019 - 01.2022

Hospitality Team Member

ATX Facility Solutions
03.2017 - 12.2019

GED -

Travis B Bryan High School

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LeAndrea Perez